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Wireless AP connectivity

SOLID
Frequent Visitor
Frequent Visitor

Hello Everyone,

I am having issues in one of my remote location where all the cisco APs access point will suddenly disconnect from the controller and after a while all the AP will connect back.

Pls i need assistance to resolve this issue.

Regards

Paul

 

3 Replies 3

Mark Elsen
Hall of Fame
Hall of Fame

 

    - This could also be an external network hiccup on the particular intranet
    - Configure a central syslog server for all switches where APs are connected to , and check the resulting logging on the syslog
       server
    - Configure global ap syslogging on the controller to the particular syslog server too
    - Use the same syslog server for the controller too
                          All of this may lead to enhanced insights , 

 M.



-- Let everything happen to you  
       Beauty and terror
      Just keep going    
       No feeling is final
Reiner Maria Rilke (1899)

Leo Laohoo
Hall of Fame
Hall of Fame

What is the model of the WLC & AP?
What firmware is the WLC on?

Rich R
VIP
VIP

If all the APs at a remote location disconnect at the same time that would suggest a problem with the backhaul between the remote location and the WLC. 
Check for flaps and/or congestion in that backhaul path. 
What reason do the WLC and AP logs show for disconnection?

You can use IP SLA on a router or switch to monitor the connectivity.

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TAC recommended codes for AireOS WLC's   and   TAC recommended codes for 9800 WLC's
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