Wireless Controller Error message

[farhanegal77]

I need to see if I can get support about below error from my WLC CLI. Looks like one of my client f4:1f:c2:99:e8:50 did not received heartbeat and I really don't understand this error message . please help!

DHCP Client Task: Apr 17 11:25:17.997: #DHCP-3-BIND_SRPORT_ERR: dhcp_support.c:373 Binding service por                  t failed.
*spamApTask3: Apr 17 11:24:55.617: #CAPWAP-3-ECHO_ERR: capwap_ac_sm.c:6694 Did not receive heartbeat re                  ply; AP: f4:1f:c2:99:e8:50
*spamApTask0: Apr 17 11:24:55.017: #CAPWAP-3-ECHO_ERR: capwap_ac_sm.c:6694 Did not receive heartbeat re                  ply; AP: d0:c7:89:0a:77:00
*DHCP Client Task: Apr 17 11:16:56.949: #DHCP-3-BIND_SRPORT_ERR: dhcp_support.c:373 Binding service por                  t failed.
*DHCP Client Task: Apr 17 11:08:35.905: #DHCP-3-BIND_SRPORT_ERR: dhcp_support.c:373 Binding service por                  t failed.

Thank you for your help guys.

Farhan
 

[Scott Fella · Accepted solution]

The one is a error message in regards to an AP.  

Error Message    %CAPWAP-3-ECHO_ERR: Did not receive heartbeat reply; AP: 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex] 

Explanation    Controller did not get a response for the AP heartbeat message. There might be connectivity issues between the AP and the controller. 

Recommended Action    Check to see if the AP has rebooted or if it has been removed from the network. Also ensure that there no connectivity issues between the AP and the controller.

[farhanegal77]

ok, I will let you know what I find out.

thanks,

Farhan

[farhanegal77]

Looks all my APs are now joined my network. Thanks for the help.

[farhanegal77]

 I was able to find that AP without the heartbeat, it is currently join my network, but I have few APs stating below error message:

          Not Joined

I do not know if this AP reboot itself and controller lost it's heartbeat?

Thanks,

Farhan