Wireless in the hotel. Ticketing system solution?

[EvaldasOu]

Hello guys,

It's not a first time when I heard about this.

Customer wants to have a ticketing system integrated with their wireless network for the guest users.

But as I know, Cisco has just "WebAuth" with LobbyAdministrator functionality. It's not the best choice.

What kind of systems do you use for hotels? Maybe you have any recomendations? Maybe any Free/Open source?

Also have you tried to do it with Cisco ISE?

[Scott Fella · Accepted solution]

Just search around for wireless hotspot billing systems. There are paid and free versions. ISE I believe can connect to a billing software

Nomadix is a popular one.

http://www.nomadix.com/

Sent from Cisco Technical Support iPhone App

[George Stefanick]

Ive installed a nomadix for a customer in the past. Holiday Inn also uses them .. They are reliable guest solutions.

http://www.nomadixworks.com/?gclid=CIKCgYTK6rQCFcaiPAodcXkAXg

__________________________________________________________________________________________
"Satisfaction does not come from knowing the solution, it comes from knowing why." - Rosalind Franklin
__________________________________________________________________________________________
‎"I'm in a serious relationship with my Wi-Fi. You could say we have a connection."

[EvaldasOu]

Oh guys! You were both very fast and helpful!

Can you share a bit more experience about this Nomadix solution ( I mean from configuration side). Do you still use webauth for that WLAN, or you just leave WLAN as open and Nomadix box acts as a gateway for VLAN where wireless traffic terminates?

What about Nomadix GUI? Can you create guest users with 30 minutes or 1 hour access?

[George Stefanick · Accepted solution]

The default gateway for the guest vlan should be the nomadix box. So all traffic gets handed to nomadix. The nomdix handles the who, what, where, when and how.

On the wlan side -- you keep it open. Nothing on the webauth .. open wlan, default gateway is nomadix ..

Can you add security on the wlan side. Yes, but then clients would need to know the key or logon name / password.

GUI wise.. Its been a bit since i played with it.. But it was like a 30 minute config and she was running ..

__________________________________________________________________________________________
"Satisfaction does not come from knowing the solution, it comes from knowing why." - Rosalind Franklin
__________________________________________________________________________________________
‎"I'm in a serious relationship with my Wi-Fi. You could say we have a connection."

[George Stefanick]

Check out the site for specific details. Like I said its been 3 -4 years since I touched the box.

__________________________________________________________________________________________
"Satisfaction does not come from knowing the solution, it comes from knowing why." - Rosalind Franklin
__________________________________________________________________________________________
‎"I'm in a serious relationship with my Wi-Fi. You could say we have a connection."

[gllmarquez]

The Zyxel solution allows you to time limit.

You can program each of the printer buttons for different time periods, ie: 30min, 1-day, 5-days.

[Scott Fella]

It's basically a pass through on the Cisco side and flows to the Nomadix box.

Sent from Cisco Technical Support iPhone App

[EvaldasOu]

Thank you guys. Helpful as always! I got all the answers!

[gllmarquez]

Zyxel Communications also has a wonderful product with a thermal printer that i've successfully implemented in Cisco WLC/LWAP environments.

Zyxel N4100

http://www.zyxel.com/us/en/products_services/n4100_vsg_1200_v2.shtml?t=p

[EvaldasOu]

Thanks...

As I talked yesterday with one project manager for hotels... he says that hotels are going to provide free wifi for guests... "it just takes too much time to manage those additional systems, it's not attractive for hotels anymore" ;)

[George Stefanick]

Excellent .. Thanks for supporting the rating system


Sent from Cisco Technical Support iPhone App

[Scott Fella]

Yes thanks for supportting the rating system!

Thanks,

Scott

Help out other by using the rating system and marking answered questions as "Answered"