Wireless LAN Controller not broadcasting network to Access points

[tirabor01]

Good Day Team,

I am working with a 2100 series WLC controller and 1100 series access point.

I noticed that the wireless lan controller is working. Also the access point is working.

The issue is that there is no internet connection on the access point.

What could be the error?

Kindly advice

[Abhishek Abhishek]

Try do diagnose your problem following this steps:

1) Connect to the wireless network

2) Check your IP address with "ifconfig"

3) Check if your gateway is set correctly with "route -n"

4) Try to ping your gateway. Is it working?

5) Try to ping an internet IP like google: "ping 74.125.234.115"

6) Try to resolve names with "nslookup www.google.com"; for example.

7) Try to traceroute to an IP or name on internet. Check the result to see the last hop you reached.

😎 If you passed all those tests, try this: "telnet www.google.com 80"

If everything works, but not the test #8, your problem could be related to some proxy configuration.

[Prakash Parvathala]

HI, I suggest you to check the DNS once. There might be a problem with the DNS.

Please check IP address and DNS are set up for automatic or manual, if it is setup as automatic then change it to manual and then try the internet. Most likely you will get packet receiving