WLC 2504 Top Access Point Blank

[mrcabillo]

Hi Guys,

I have 12 AP's and in the WLC 2504 Dashboard I'm only able to see Top 9 AP's.

Please check attached screenshot.

Anyone who has experienced the same issue and able to fix it?  

Thanks,

Mark

[Scott Fella]

Mark,

Can you post what code your running on the 2504?  The Dashboard is new and still developing.

-Scott

[mrcabillo]

Hi Scott,

Thanks for the quick reply. We're running WLC software version 8.0.115.0. It seems that the affected AP's are the universal AP AIR-AP2702I-UXK9. BTW, have also primed those universal AP's.

Regards,

Mark

[Scott Fella]

I have a few customers with the 2504 and the 2702 UX and I see the access points on the dashboard. The only difference is that I have the AP's split amount two controllers and don't have more than 8 per controller.  You are looking at the access point section in the dashboard correct?

-Scott

[mrcabillo]

Hi Scott,

Yes, I also confirm that I have enough AP count License. 25

[gohussai]

Two things you have to confirm.

1- Do you have enough Ap-Count License to support these 12 APs, check on WLC licensing tab.

2- Check the 12 APs count from controller console  [WLC#show ap summary] if the above is correct ,if you get the 12 number of APs from console then its GUI fault.

Note: Also restart Controller once.

Hope this is helpful ;)

[mrcabillo]

Hi Gohussai,

1. I have AP-Count License of 25

I also restart the controller more than once but the issue still persist.

Anything else need to check?

Regards,

Mark

[Scott Fella]

v8.0.120.0 MR2 is available now.  I would upload that code to the WLC since it has fixes that the escalation image has.  Maybe it will fix the issue your having also. 

-Scott