WLC 5508 IOS error

Translator · ‎09-23-2022

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The WLC 5508 does not match the product when downloading and upgrading image files from an FTP server after IOS formatting.
Does anyone know about this problem?

For your information, the version is 8.5.182.

marce1000 · ‎09-23-2022

- What do you mean ? Use compatible software only : https://software.cisco.com/download/home/282600534/type/280926587/release/8.5.171.0 , which is the last release that the 5508 can run , what error do you get ?

M.

-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

Rich R · ‎09-23-2022

Actually I would recommend 8.5.182.0 or 8.5.182.2 (from TAC only) if mobility is required.
https://software.cisco.com/download/home/282600534/type/280926587/release/8.5.182.0
As per https://www.cisco.com/c/en/us/support/docs/wireless/wireless-lan-controller-software/200046-tac-recommended-aireos.html#anc10
As long as you download the correct image and meet all the prerequisites as specified in the release notes then it will work.

FYI: 5508 uses AireOS not IOS and you should not need to format anything - simply download the image from Cisco then upload to the WLC.

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TAC recommended codes for AireOS WLC's and TAC recommended codes for 9800 WLC's
Best Practices for AireOS WLC's, Best Practices for 9800 WLC's and Cisco Wireless compatibility matrix
Check your 9800 WLC config with Wireless Config Analyzer using "show tech wireless" output or "config paging disable" then "show run-config" output on AireOS and use Wireless Debug Analyzer to analyze your WLC client debugs
Field Notice: FN63942 APs and WLCs Fail to Create CAPWAP Connections Due to Certificate Expiration
Field Notice: FN72424 Later Versions of WiFi 6 APs Fail to Join WLC - Software Upgrade Required
Field Notice: FN72524 IOS APs stuck in downloading state after 4 Dec 2022 due to Certificate Expired
- Fixed in 8.10.196.0, latest 9800 releases, 8.5.182.12 (8.5.182.13 for 3504) and 8.5.182.109 (IRCM, 8.5.182.111 for 3504)
Field Notice: FN70479 AP Fails to Join or Joins with 1 Radio due to Country Mismatch, RMA needed
How to avoid boot loop due to corrupted image on Wave 2 and Catalyst 11ax Access Points (CSCvx32806)
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Leo's list of bugs affecting 2800/3800/4800/1560 APs

Translator · ‎09-23-2022

The WLC 5508 does not match the product when downloading and upgrading image files from an FTP server after IOS formatting.
Does anyone know about this problem?

provide more information, what exactly you trying todo what what is the error you getting when you try to download or upgrade ?

follow below steps for upgrade :

https://www.cisco.com/c/en/us/td/docs/wireless/controller/release/notes/crn85mr8.html