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wlc 5508: windows 8 can't connect using wpa+wpa2

JERRI -
Beginner
Beginner

Dear All,

 

I need your help.

My customer have Cisco WLC 5508 (cisco wlc 7.0.116.0) .

We create ssid with layer 2 security wpa+wpa2.

Using Windows 8, it's can't connect to the wireless lan.

But if I change, the ssid, with layer 2 security wep.

It can connect / connected.

Please help.

Thanks,

Jerri

1 Reply 1

Leo Laohoo
VIP Community Legend VIP Community Legend
VIP Community Legend

This is a known issue with Windows 8.  You need to upgrade your firmware to 7.0.250.X for wireless clients running Win8. 

 

Another thing, choose one:  Either WPA or WPA2.  Don't enable one and "hope" the wireless client will make the choice because most of the time, they won't.

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