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WLC NMSP status is inactive

jcmazdausa
Beginner
Beginner

I am running the following

WLC: 7.0.220

MSE: 7.0.220

NCS:  1.0.2.29

NCS shows Controller is not reachable from MSE.

I am able to ping to and from the Controller and MSE.

Sychronization service is showing everything being synchronize. Removed and MSE from NCS and add it back in several times. Not really sure where to go from here.

26 Replies 26

Hi Ric,

 

This got resolved after enabling TLSV1.0

We ensured that TLSv1.0 is enabled on MSE as MSE is running on version 8.0.150.0 use TLSv1.2 by default.

TLSv1.2 support on WLC came only after 8.3.108.0 release. This behavior is documented in the bug, CSCvh68000

 

-- Binish

 

Hi Binish,

Thanks for coming back to let us know the final solution! Please mark your reply as the answer so others will see it too :).

Thanks,
Ric
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Answer

Answer

 From https://community.cisco.com/t5/other-wireless-mobility-subjects/controller-keyhash-matches-with-the-mse/m-p/3377668 richard wakefield explains the workaround. enable option 23 on MSE

 

  1. Invoke the setup script in the MSE:
  • /opt/mse/setup/setup.sh
  1. Select option 23
  2. Save the settings by selecting the option#25

This fix worked for me. Thanks!

 

Abdul H. Malik