ASR 9006 message error sc_reddrv[386]

[vtbbank_am]

Good day,

Can You help with this ?

Our ASR 9006 shows this message sc_reddrv[386]: %PLATFORM-REDDRV-7-ROLE_CHANGE : Detected role change to ACTIVE state due to mastership release.

What is the reason and how can we solve this? Thank You

[smilstea]

This message basically indicates that there was a switchover of some kind. Show redundancy should give us more detail as to why.

Thanks,

Sam

[vtbbank_am]

Oh,hi.Thank you for your reply ,Sam.

Output:

Redundancy information for node 0/RSP0/CPU0:
==========================================
Node 0/RSP0/CPU0 is in ACTIVE role
Node Redundancy Partner (0/RSP1/CPU0) is in STANDBY role
Standby node in 0/RSP1/CPU0 is ready
Standby node in 0/RSP1/CPU0 is NSR-ready
Node 0/RSP0/CPU0 is in process group PRIMARY role
Process Redundancy Partner (0/RSP1/CPU0) is in BACKUP role
Backup node in 0/RSP1/CPU0 is ready
Backup node in 0/RSP1/CPU0 is NSR-ready

Group Primary Backup Status
--------- --------- --------- ---------
v6-routing 0/RSP0/CPU0 0/RSP1/CPU0 Ready
mcast-routing 0/RSP0/CPU0 0/RSP1/CPU0 Ready
netmgmt 0/RSP0/CPU0 0/RSP1/CPU0 Ready
v4-routing 0/RSP0/CPU0 0/RSP1/CPU0 Ready
central-services 0/RSP0/CPU0 0/RSP1/CPU0 Ready
dlrsc 0/RSP0/CPU0 0/RSP1/CPU0 Ready
dsc 0/RSP0/CPU0 0/RSP1/CPU0 Ready

Reload and boot info
----------------------
--More-- Redundancy information for node 0/RSP0/CPU0:
==========================================
Node 0/RSP0/CPU0 is in ACTIVE role
Node Redundancy Partner (0/RSP1/CPU0) is in STANDBY role
Standby node in 0/RSP1/CPU0 is ready
Standby node in 0/RSP1/CPU0 is NSR-ready
Node 0/RSP0/CPU0 is in process group PRIMARY role
Process Redundancy Partner (0/RSP1/CPU0) is in BACKUP role
Backup node in 0/RSP1/CPU0 is ready
Backup node in 0/RSP1/CPU0 is NSR-ready

Group Primary Backup Status
--------- --------- --------- ---------
v6-routing 0/RSP0/CPU0 0/RSP1/CPU0 Ready
mcast-routing 0/RSP0/CPU0 0/RSP1/CPU0 Ready
netmgmt 0/RSP0/CPU0 0/RSP1/CPU0 Ready
v4-routing 0/RSP0/CPU0 0/RSP1/CPU0 Ready
central-services 0/RSP0/CPU0 0/RSP1/CPU0 Ready
dlrsc 0/RSP0/CPU0 0/RSP1/CPU0 Ready
dsc 0/RSP0/CPU0 0/RSP1/CPU0 Ready

Reload and boot info
----------------------
A9K-RSP-4G reloaded Tue Jul 26 02:44:11 2016: 9 weeks, 3 days, 9 hours, 18 minutes ago
Active node booted Tue Jul 26 03:09:36 2016: 9 weeks, 3 days, 8 hours, 53 minutes ago
Last switch-over Tue Jul 26 04:25:50 2016: 9 weeks, 3 days, 7 hours, 36 minutes ago
Standby node boot Fri Sep 30 12:02:45 2016: 1 second ago
Standby node last went not ready Tue Jul 26 04:30:36 2016: 9 weeks, 3 days, 7 hours, 32 minutes ago
Standby node last went ready Tue Jul 26 04:32:09 2016: 9 weeks, 3 days, 7 hours, 30 minutes ago
There has been 1 switch-over since reload

Active node reload "Cause: self-reset to use new boot image"
Standby node reload "Cause: Turboboot completed successfully"

[vtbbank_am]

Hi,Sam

Is the info provided is enough?

[smilstea]

How long ago was this error message?

There have been no switchovers or reboots in several weeks.

Sam

[vtbbank_am]

Hi, Sam

This notifications appears periodically.

[smilstea]

Please open a TAC SR with the following data:

        1) show reboot history reverse loc on both Active  and standby RPs
        2) (admin) sh tech-supp shelfmgr
        3) show sc_reddrv all
        4) show sc_reddrv trace <for both active and standby RPs>
        5) show install active summary
        6) (admin) sh tech-supp sysmgr