Buy or Renew
Buy or Renew
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Start a conversation
313
Views
0
Helpful
1
Replies

IOS eXR installed software verification failed

tritor
Level 1
Level 1

‎11-05-2024 06:20 AM

Hello,

I'm currently trying to install asr9k-x64-7.11.2.CSCwk15658.tar on two different systems:
- 9904 with A9K-RSP880-LT-SE
- 9912 with A99-RP2-SE
I've tried different ways, but it always ends with an inconsistent software state and a complete rebuild of the OS.

Here is one example from the 9904:
- every older SMU, that is not superceded, is installed
- there are no superceded packages
- only the packages that are needed for installation are inactive
- install prepare was successful
- just to be sure, I did clear configuration inconsistency

Log:
2024-11-05 14:02:04 Install operation xx started by xxx:
install prepare id xx
2024-11-05 14:02:04 Package list:
2024-11-05 14:02:04 asr9k-iosxr-os-64-1.0.0.1-r7112.CSCwk15658.x86_64
2024-11-05 14:02:04 asr9k-iosxr-infra-64-1.0.0.4-r7112.CSCwk15658.x86_64
2024-11-05 14:02:04 asr9k-common-pd-fib-64-1.0.0.2-r7112.CSCwk15658.x86_64
2024-11-05 14:02:10 Action 1: install prepare action started
2024-11-05 14:02:10 Install operation will continue in the background
2024-11-05 14:02:31 The prepared software is set to be activated with system reboot
2024-11-05 14:02:53 Start preparing software for local installation
2024-11-05 14:03:03 Action 1: install prepare action completed successfully
2024-11-05 14:03:06 Install operation xx finished successfully
2024-11-05 14:03:06 Ending operation xx

2024-11-05 14:04:23 Install operation xx started by xxx:
install activate
2024-11-05 14:04:24 Action 1: install activate action started
2024-11-05 14:04:24 The software will be activated with system reboot
2024-11-05 14:04:24 This install operation will reboot the sdr, continue?
[yes/no]:[yes] I yes
2024-11-05 14:04:27 Install operation will continue in the background
2024-11-05 14:04:37 Packages will be activated in the following sequence:
2024-11-05 14:04:37 1: asr9k-common-pd-fib-64-1.0.0.2-r7112.CSCwk15658.x86_64
2024-11-05 14:04:37 2: asr9k-iosxr-os-64-1.0.0.1-r7112.CSCwk15658.x86_64
2024-11-05 14:04:37 3: asr9k-iosxr-infra-64-1.0.0.4-r7112.CSCwk15658.x86_64
2024-11-05 14:04:38 Activating package asr9k-common-pd-fib-64-1.0.0.2-r7112.CSCwk15658.x86_64
2024-11-05 14:08:49 Activating package asr9k-iosxr-os-64-1.0.0.1-r7112.CSCwk15658.x86_64
2024-11-05 14:10:22 Activating package asr9k-iosxr-infra-64-1.0.0.4-r7112.CSCwk15658.x86_64
2024-11-05 14:11:55 activate operation completed for all package(s)
2024-11-05 14:11:57 Action 1: install activate action completed successfully
2024-11-05 14:12:08 Installed software verification failed on 0/RSP1/CPU0
2024-11-05 14:12:08 Use 'reload location 0/RSP1/CPU0 force' to recover
2024-11-05 14:12:08 Installed software verification failed on 0/RSP1/CPU0
2024-11-05 14:12:08 Use 'reload location 0/RSP1/CPU0 force' to recover
2024-11-05 14:12:10 Installed software verification failed on 0/RSP0/CPU0
2024-11-05 14:12:10 Use 'reload location 0/RSP0/CPU0 force' to recover
2024-11-05 14:12:10 Installed software verification failed on 0/RSP0/CPU0
2024-11-05 14:12:10 Use 'reload location 0/RSP0/CPU0 force' to recover
2024-11-05 14:12:11 Installed software verification failed on 0/1/CPU0
2024-11-05 14:12:11 Use 'reload location 0/1/CPU0 force' to recover
2024-11-05 14:12:11 Installed software verification failed on 0/1/CPU0
2024-11-05 14:12:11 Use 'reload location 0/1/CPU0 force' to recover
2024-11-05 14:12:12 Installed software verification failed on 0/0/CPU0
2024-11-05 14:12:12 Use 'reload location 0/0/CPU0 force' to recover
2024-11-05 14:12:12 Installed software verification failed on 0/0/CPU0
2024-11-05 14:12:12 Use 'reload location 0/0/CPU0 force' to recover
2024-11-05 14:12:12 Install operation failed after point-of-no-return, system might be in an inconsistent state. Please reload the system which will rollback to committed software before you proceed with next Install operation.
2024-11-05 14:12:13 Install operation xx aborted
2024-11-05 14:12:13 Ending operation xx

Any hints or ideas?

Thanks, Torsten

1 person had this problem
Labels:
0 Helpful
1 Reply 1

mghulam.c
Level 1
Level 1

‎04-17-2025 03:41 AM

We have faced the similar issue after a full reload LINE CARD and FC fail alarms.
2025-04-17 11:35:30 This install operation will reload the system, continue?
[yes/no]:[yes] default yes
2025-04-17 11:35:30 Install operation will continue in the background
2025-04-17 11:35:30 Start preparing software across VM
2025-04-17 11:35:50 Sending prepare command to all nodes
2025-04-17 11:37:53 Action 1: install prepare action completed successfully
2025-04-17 11:37:54 Action 2: install activate action started
2025-04-17 11:37:54 The software will be activated with reload upgrade
2025-04-17 11:38:08 Packages will be activated in the following sequence:
2025-04-17 11:38:08 1: asr9k-sysadmin-shared-7.11.2.1-r7112.CSCwk16782.x86_64
2025-04-17 11:38:08 2: asr9k-sysadmin-hostos-7.11.2.2-r7112.CSCwm59235.host.x86_64
2025-04-17 11:38:08 3: asr9k-sysadmin-hostos-7.11.2.2-r7112.CSCwm59235.admin.x86_64
2025-04-17 11:38:08 Activating asr9k-sysadmin-shared-7.11.2.1-r7112.CSCwk16782.x86_64 - sending activate command to all nodes
2025-04-17 11:47:08 install activate operation of asr9k-sysadmin-shared-7.11.2.1-r7112.CSCwk16782.x86_64 completed successfully
2025-04-17 11:47:09 Activating asr9k-sysadmin-hostos-7.11.2.2-r7112.CSCwm59235.host.x86_64 - sending activate command to all nodes
2025-04-17 11:51:32 install activate operation of asr9k-sysadmin-hostos-7.11.2.2-r7112.CSCwm59235.host.x86_64 completed successfully
2025-04-17 11:51:33 Activating asr9k-sysadmin-hostos-7.11.2.2-r7112.CSCwm59235.admin.x86_64 - sending activate command to all nodes
2025-04-17 11:52:37 install activate operation of asr9k-sysadmin-hostos-7.11.2.2-r7112.CSCwm59235.admin.x86_64 completed successfully
2025-04-17 11:52:37 install activate operation completed for all package(s)
2025-04-17 11:53:25 Packages will be activated in the following sequence:
2025-04-17 11:53:25 1: asr9k-iosxr-os-64-1.0.0.2-r7112.CSCwm56977.x86_64
2025-04-17 11:53:25 2: asr9k-parser-x64-1.0.0.2-r7112.CSCwm85670.x86_64
2025-04-17 11:53:25 3: asr9k-iosxr-infra-64-1.0.0.8-r7112.CSCwn89996.x86_64
2025-04-17 11:53:25 4: asr9k-iosxr-fwding-64-1.0.0.7-r7112.CSCwn92745.x86_64
2025-04-17 11:53:25 5: asr9k-gcp-fwding-64-1.0.0.6-r7112.CSCwn40949.x86_64
2025-04-17 11:53:25 6: asr9k-bgp-x64-1.0.0.3-r7112.CSCwa34590.x86_64
2025-04-17 11:53:25 7: asr9k-ospf-x64-1.0.0.1-r7112.CSCwn63640.x86_64
2025-04-17 11:53:25 8: asr9k-base-64-1.0.0.1-r7112.CSCwj53450.x86_64
2025-04-17 11:53:25 9: asr9k-os-supp-64-1.0.0.1-r7112.CSCwj53450.x86_64
2025-04-17 11:53:25 10: asr9k-common-pd-fib-64-1.0.0.3-r7112.CSCwo11069.x86_64
2025-04-17 11:53:25 11: asr9k-fwding-64-1.0.0.12-r7112.CSCwj33200.x86_64
2025-04-17 11:53:26 Activating package asr9k-iosxr-os-64-1.0.0.2-r7112.CSCwm56977.x86_64
2025-04-17 11:57:32 Activating package asr9k-parser-x64-1.0.0.2-r7112.CSCwm85670.x86_64
2025-04-17 11:59:06 Activating package asr9k-iosxr-infra-64-1.0.0.8-r7112.CSCwn89996.x86_64
2025-04-17 12:00:45 Activating package asr9k-iosxr-fwding-64-1.0.0.7-r7112.CSCwn92745.x86_64
2025-04-17 12:02:23 Activating package asr9k-gcp-fwding-64-1.0.0.6-r7112.CSCwn40949.x86_64
2025-04-17 12:04:03 Activating package asr9k-bgp-x64-1.0.0.3-r7112.CSCwa34590.x86_64
2025-04-17 12:05:43 Activating package asr9k-ospf-x64-1.0.0.1-r7112.CSCwn63640.x86_64
2025-04-17 12:07:24 Activating package asr9k-base-64-1.0.0.1-r7112.CSCwj53450.x86_64
2025-04-17 12:09:07 Activating package asr9k-os-supp-64-1.0.0.1-r7112.CSCwj53450.x86_64
2025-04-17 12:10:51 Activating package asr9k-common-pd-fib-64-1.0.0.3-r7112.CSCwo11069.x86_64
2025-04-17 12:12:36 Activating package asr9k-fwding-64-1.0.0.12-r7112.CSCwj33200.x86_64
2025-04-17 12:14:21 activate operation completed for all package(s)
2025-04-17 12:14:23 Action 2: install activate action completed successfully
2025-04-17 12:14:50 Installed software verification failed on XR on 0/RSP0/CPU0
2025-04-17 12:14:50 Use 'reload location 0/RSP0/CPU0 force' to recover
2025-04-17 12:14:50 Installed software verification failed on XR on 0/RSP0/CPU0
2025-04-17 12:14:50 Use 'reload location 0/RSP0/CPU0 force' to recover
2025-04-17 12:14:54 Installed software verification failed on XR on 0/RSP1/CPU0
2025-04-17 12:14:54 Use 'reload location 0/RSP1/CPU0 force' to recover
2025-04-17 12:14:54 Installed software verification failed on XR on 0/RSP1/CPU0
2025-04-17 12:14:54 Use 'reload location 0/RSP1/CPU0 force' to recover
2025-04-17 12:15:04 Installed software verification failed on XR on 0/0/CPU0
2025-04-17 12:15:04 Use 'reload location 0/0/CPU0 force' to recover
2025-04-17 12:15:04 Installed software verification failed on XR on 0/0/CPU0
2025-04-17 12:15:05 Use 'reload location 0/0/CPU0 force' to recover
2025-04-17 12:15:05 Installed software verification failed on XR on 0/1/CPU0
2025-04-17 12:15:05 Use 'reload location 0/1/CPU0 force' to recover
2025-04-17 12:15:06 Installed software verification failed on XR on 0/1/CPU0
2025-04-17 12:15:06 Use 'reload location 0/1/CPU0 force' to recover
2025-04-17 12:15:06 XR operation failed after point-of-no-return, system might be in an inconsistent state. Please reload the system which will rollback to committed software before you proceed with next Install operation.
2025-04-17 12:15:15 Install operation 34 aborted
2025-04-17 12:15:15 Ending operation 34

0 Helpful
Customers Also Viewed These Support Documents