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07-13-2022 11:25 PM
I tried to upgrade our ASR 9904 RSP5 system from 6.6.3 to 7.5.2(64-bit)
According to Cisco´s Upgrade Procedure I installed the following
Upgrade Mandatory IOS XR 6.6.3 SMUs
asr9k-x64-6.6.3.CSCvr47102.tar done from XR VM Pre-requisites:
Install Method: ISSU None
SMU Install Impact: ISSU/Reload
asr9k-x64-6.6.3.CSCvu75507.tar done from XR VM Pre-requisites:
Install Method: ISSU asr9k-x64-6.6.3.CSCvr47102
SMU Install Impact: ISSU/Reload
asr9k-x64-6.6.3.CSCvw57276.tar (Bridge SMU) done from XR VM Pre-requisites:
Install Method: ISSU asr9k-x64-6.6.3.CSCvr47102
SMU Install Impact: ISSU/Reload asr9k-x64-6.6.3.CSCvu75507
tion of the Bridge SMU
Nevertheless Installing 7.5.2 results in an Error Message
RP/0/RSP0/CPU0internet-gw#show install log 131
Jul 05 06:21:53 Install operation 131 started by liebchen:
install prepare id 130
Jul 05 06:21:53 Package list:
Jul 05 06:21:53 asr9k-ospf-x64-1.0.0.0-r752.x86_64
Jul 05 06:21:53 asr9k-mgbl-x64-2.0.0.0-r752.x86_64
Jul 05 06:21:53 asr9k-mcast-x64-2.1.0.0-r752.x86_64
Jul 05 06:21:53 asr9k-mini-x64-7.5.2
Jul 05 06:21:53 asr9k-k9sec-x64-2.2.0.0-r752.x86_64
Jul 05 06:22:00 Action 1: install prepare action started
Jul 05 06:22:00 Install operation will continue in the background
Jul 05 06:22:41 The prepared software is set to be activated with reload upgrade
Jul 05 06:22:42 Start preparing new VM for reload upgrade
Jul 05 06:24:25 Cannot proceed with system upgrade.
ERROR: Failed to install hostos rpm asr9k-sysadmin-hostos-7.5.2-r752.host.x86_64.rpm.
Jul 05 06:24:25 Action 1: install prepare action aborted
Jul 05 06:24:27 Install operation 131 aborted
Jul 05 06:24:27 Ending operation 131
According to Cisco´s Bug Reports, the error message results from BUGID CSCvq46421
Description
Symptom: System upgrade or ISSU will fail due to new image structure in this release. Install prepare operation will fail Conditions: If Software upgrade or ISSU is tried from older release to this release then it will be failed Workaround: No Workaround Bridge SMU for this work is tracked with DDTS CSCvw57276
Further Problem Description: Install operation will fail during system upgrade with following error message In optimised prepare error message would be :
2020-09-24 11:17:57:: Triggering prepare operation. This may take a while...
2020-09-24 11:24:23:: Following error(s) occurred in sysadmin vm(s) during install operation:
2020-09-24 11:24:23:: Preparation failed on 0/1 2020-09-24 11:24:23:: Preparation failed on 0/RSP1 2020-09-24 11:24:23:: Preparation failed on 0/2 2020-09-24 11:24:23:: Preparation failed on 0/RSP0
2020-09-24 11:24:23:: Error stack for 0/1 : #1 Error in preparing partition of host vm #2 Error in preparing partition of calvados vm #3 Error in preparing partition of xr vm Error stack for 0/RSP1 : #1 Error in preparing partition of host vm #2 Error in preparing partition of calvados vm #3 Error in preparing partition of xr vm Error stack for 0/2 : #1 Error in preparing partition of host vm #2 Error in preparing partition of calvados vm #3 Error in preparing partition of xr vm Error stack for 0/RSP0 : #1 Error in preparing partition of host vm #2 Error in preparing partition of calvados vm #3 Error in preparing partition of xr vm Please collect 'show tech-support install one-showtech' from XR and 'show tech-support ctrace' from Admin and pass this information to your TAC representative for support. In non optimised prepare error message would be:
=======================================
Sep 24 11:51:57 Install operation will continue in the background
Sep 24 11:52:55 The prepared software is set to be activated with reload upgrade
Sep 24 11:52:56 Start preparing new VM for reload upgrade Sep 24 11:54:32 Cannot proceed with system upgrade. ERROR: Failed to install hostos rpm asr9k-sysadmin-hostos-7.3.1.25I-r73125I.host.x86_64.rpm. Sep 24 11:54:32 Action 1: install prepare action aborted
QUESTION What is wrong with my installation of Bridge SMU
asr9k-x64-6.6.3.CSCvw57276.tar (Bridge SMU) |
Must I install Bridge SMU from XR VM or from Sysadmin or BOTH ?
Thanks in advance greetings
Manfred
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07-14-2022 11:37 AM
Can you provide a show install active and show install commit?
Also did you install both asr9k-x64-6.6.3.CSCvw57276.tar and asr9k-sysadmin-6.6.3.CSCvw57276.tar?
Thanks,
Sam
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07-14-2022 11:37 AM
Can you provide a show install active and show install commit?
Also did you install both asr9k-x64-6.6.3.CSCvw57276.tar and asr9k-sysadmin-6.6.3.CSCvw57276.tar?
Thanks,
Sam
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07-14-2022 11:57 PM
I did not install
*asr9k-sysadmin-6.6.3.CSCvw57276.tar*
I have only installed
asr9k-x64-6.6.3.CSCvw57276.tar
I have to install *asr9k-sysadmin-6.6.3.CSCvw57276.tar in Sysadmin
context; is this correct ?
*Installation steps are the same as for asr9k-x64-6.6.3.CSCvw57276.tar
in XR VM context ?
*Step 0 - Change to sysadmin*
*Step 1 - install add source ...
*
**Step 2 - install prepare issu id id#
**
***Step 3 - install activate issu*
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07-21-2022 01:01 PM
Do make sure to run an install commit after the install.
Let me know if you continue to see any further issues.
Sam
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07-26-2022 06:48 AM
Hi Manfred,
We installed the SMU for CSCvs54713 (including prerequisite SMUs) but are still getting this error on some routers running older SMU packs. Were you able to get this fixed with something else?
Thanks
Rahul
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07-26-2022 11:04 AM
Can you share show install active from XR VM and sysadmin VM?
Also the show install log detail with the error you encountered?
Thanks,
Sam
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07-26-2022 11:29 AM
Hi Sam,
Here you go.
show install active summary
asr9k-xr-6.6.3 version=6.6.3 [Boot image]
asr9k-mcast-x64-2.0.0.0-r663
asr9k-k9sec-x64-2.1.0.0-r663
asr9k-mpls-te-rsvp-x64-3.1.0.0-r663
asr9k-mgbl-x64-2.0.0.0-r663
asr9k-ospf-x64-1.0.0.0-r663
asr9k-9000v-nV-x64-1.0.0.0-r663
asr9k-bng-x64-1.0.0.0-r663
asr9k-isis-x64-1.2.0.0-r663
asr9k-eigrp-x64-1.0.0.0-r663
asr9k-m2m-x64-2.0.0.0-r663
asr9k-optic-x64-1.0.0.0-r663
asr9k-mpls-x64-2.0.0.0-r663
asr9k-li-x64-1.1.0.0-r663
asr9k-mpls-x64-2.0.0.1-r663.CSCvs24151
asr9k-bng-x64-1.0.0.2-r663.CSCvs62931
asr9k-common-pd-fib-64-1.0.0.1-r663.CSCvs09980
asr9k-gcp-fwding-64-1.0.0.1-r663.CSCvs09980
asr9k-mgbl-x64-2.0.0.2-r663.CSCvw32825
asr9k-isis-x64-1.2.0.3-r663.CSCvu96269
asr9k-iosxr-fwding-64-3.0.0.9-r663.CSCvr47102
asr9k-fwding-64-5.0.0.9-r663.CSCvr47102
asr9k-base-64-5.0.0.6-r663.CSCvx57128
asr9k-iosxr-os-64-3.0.0.5-r663.CSCvs07298
asr9k-iosxr-infra-64-3.0.0.19-r663.CSCvs54713
asr9k-os-supp-64-5.0.0.9-r663.CSCvs54713
admin show install active sum
Tue Jul 26 12:32:57.533 IST
Active Packages: 1
asr9k-sysadmin-6.6.3 version=6.6.3 [Boot image]
Install log
Jul 26 13:21:12 Install operation 16 started by rooto:
install activate pkg asr9k-goldenk9-x64-7.5.2-v1 replace
Jul 26 13:21:12 Package list:
Jul 26 13:21:12 asr9k-goldenk9-x64-7.5.2-v1
Jul 26 13:21:18 Action 1: install prepare action started
Jul 26 13:21:38 Following rpms will be part of operation
Jul 26 13:21:40 XR RPMs
Jul 26 13:21:40 1:asr9k-li-x64-1.1.0.0-r752.x86_64
Jul 26 13:21:40 2:asr9k-mcast-x64-2.1.0.0-r752.x86_64
Jul 26 13:21:40 3:asr9k-isis-x64-1.1.0.0-r752.x86_64
Jul 26 13:21:40 4:asr9k-mpls-te-rsvp-x64-2.1.0.0-r752.x86_64
Jul 26 13:21:40 5:asr9k-gcp-fwding-64-1.0.0.1-r752.CSCwc01059.x86_64
Jul 26 13:21:40 6:asr9k-k9sec-x64-2.2.0.0-r752.x86_64
Jul 26 13:21:40 7:asr9k-base-64-5.0.0.1-r752.CSCwb99279.x86_64
Jul 26 13:21:40 8:asr9k-ospf-x64-1.0.0.0-r752.x86_64
Jul 26 13:21:40 9:asr9k-bng-supp-x64-1.0.0.0-r752.x86_64
Jul 26 13:21:40 10:asr9k-eigrp-x64-1.0.0.0-r752.x86_64
Jul 26 13:21:40 11:asr9k-isis-x64-1.1.0.1-r752.CSCvz64405.x86_64
Jul 26 13:21:40 12:asr9k-services-x64-1.0.0.0-r752.x86_64
Jul 26 13:21:40 13:asr9k-fwding-64-4.0.0.2-r752.CSCwc01059.x86_64
Jul 26 13:21:40 14:asr9k-m2m-x64-2.0.0.0-r752.x86_64
Jul 26 13:21:40 15:asr9k-mgbl-x64-2.0.0.0-r752.x86_64
Jul 26 13:21:40 16:asr9k-ospf-x64-1.0.0.1-r752.CSCwb98104.x86_64
Jul 26 13:21:40 17:asr9k-9000v-nV-x64-1.0.0.0-r752.x86_64
Jul 26 13:21:40 18:asr9k-bng-x64-1.0.0.0-r752.x86_64
Jul 26 13:21:40 19:asr9k-iosxr-routing-64-1.0.0.1-r752.CSCwb84175.x86_64
Jul 26 13:21:40 20:asr9k-mpls-x64-2.0.0.0-r752.x86_64
Jul 26 13:21:40 21:asr9k-optic-x64-1.0.0.0-r752.x86_64
Jul 26 13:22:52 The prepared software is set to be activated with reload upgrade
Jul 26 13:22:53 This install operation will reload the system, continue?
[yes/no]:[yes] yes
Jul 26 13:22:53 Install operation will continue in the background
Jul 26 13:22:53 Start preparing new VM for reload upgrade
Jul 26 13:24:31 Cannot proceed with system upgrade.
ERROR: Failed to install hostos rpm asr9k-sysadmin-hostos-7.5.2-r752.host.x86_64.rpm.
Jul 26 13:24:31 Action 1: install prepare action aborted
Jul 26 13:24:33 Install operation 16 aborted
Jul 26 13:24:33 Ending operation 16
Thanks,
Rahul
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07-26-2022 01:02 PM
Sam
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07-27-2022 05:37 AM
We've installed the sysadmin SMU and now getting this error during the upgrade.
Jul 27 16:21:05 The prepared software is set to be activated with reload upgrade
Jul 27 16:21:06 This install operation will reload the system, continue?
[yes/no]:[yes] yes
Jul 27 16:21:06 Install operation will continue in the background
Jul 27 16:21:06 Start preparing new VM for reload upgrade
Jul 27 16:21:14 Cannot proceed with system upgrade.
Error! No enough diskspace in install repository to proceed.
Install remove packages from install repository to free up disk space
and retry install operation.
Jul 27 16:21:14 Action 1: install prepare action aborted
Jul 27 16:21:16 Install operation 64 aborted
Jul 27 16:21:16 Ending operation 64
