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unexpected error occured while sowftware upgrade

Hello,

I want to upgrade my XR 7.5.2 to XR 7.7.21 . But when i start to execute command : install replace /harddisk:/ncs540l-aarch64-7.7.21.iso error occured.Please see below error :

Thu Aug 31 01:41:08.998 +04
--- Logging error ---
Traceback (most recent call last):
File "tools/python3/cpython/src/Lib/logging/__init__.py", line 1083, in emit
File "tools/python3/cpython/src/Lib/logging/__init__.py", line 1063, in flush
OSError: [Errno 28] No space left on device
Call stack:
File "infra/install/src/xrinstall_main.py", line 54, in <module>
File "infra/install/src/_cmn/logger.py", line 420, in ti
File "tools/python3/cpython/src/Lib/logging/__init__.py", line 1434, in info
File "tools/python3/cpython/src/Lib/logging/__init__.py", line 1577, in _log
File "tools/python3/cpython/src/Lib/logging/__init__.py", line 1587, in handle
File "tools/python3/cpython/src/Lib/logging/__init__.py", line 1649, in callHandlers
File "tools/python3/cpython/src/Lib/logging/__init__.py", line 948, in handle
File "tools/python3/cpython/src/Lib/logging/handlers.py", line 75, in emit
File "tools/python3/cpython/src/Lib/logging/__init__.py", line 1183, in emit
File "tools/python3/cpython/src/Lib/logging/__init__.py", line 1087, in emit
Message: 'LOG FAILURE at {}:{}'
Arguments: ('infra/install/src/_cmn/logger.py', 420)
Once the packaging dependencies have been determined, the install operation may have to reload the system.
If you want to control the timing of system reload, you must not continue, but use the 'install package replace' command instead, followed by 'install apply'.
Continue? [yes/no]:[yes] yes
Failed to start replace: 'Install' detected the 'fatal' condition 'Install has failed to start a request due to an error.'
--- Logging error ---
Traceback (most recent call last):
File "manageability/m2m/onbox/src/xrm2m/_error_mappings.py", line 137, in inner
File "manageability/m2m/onbox/src/xrm2m/_conn.py", line 65, in inner
File "manageability/m2m/onbox/src/xrm2m/_conn.py", line 397, in set
File "manageability/m2m/onbox/src/xrm2m/_conn.py", line 409, in _single_set
File "manageability/mpg/src/_access/_write.py", line 121, in set
File "manageability/mpg/src/_access/_write.py", line 30, in inner
File "manageability/mpg/src/_access/_write.py", line 189, in _single_set
File "tools/python-xrmodules/mda/src/_mda.pyx", line 260, in iosxr.mda._mda.MDA.set
iosxr.cerrno.CiscoError: 'Install' detected the 'fatal' condition 'Install has failed to start a request due to an error.'

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
File "infra/install/src/_xrinstall/_action.py", line 430, in _helper_perform_action_inner
File "manageability/m2m/onbox/src/xrm2m/_conn.py", line 80, in inner
File "manageability/m2m/onbox/src/xrm2m/_error_mappings.py", line 137, in inner
File "manageability/m2m/onbox/src/xrm2m/_error_mappings.py", line 126, in __exit__
xrm2m._shared.errors.CiscoError: 'Install' detected the 'fatal' condition 'Install has failed to start a request due to an error.'

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "tools/python3/cpython/src/Lib/logging/handlers.py", line 73, in emit
File "tools/python3/cpython/src/Lib/logging/handlers.py", line 192, in shouldRollover
OSError: [Errno 28] No space left on device
Call stack:
File "infra/install/src/xrinstall_main.py", line 59, in <module>
File "tools/python-xrmodules/src/aioevm.py", line 418, in run_until_complete
File "tools/python-xrmodules/src/aioevm.py", line 376, in _run
File "tools/python-xrmodules/src/aioevm.py", line 155, in _run
File "infra/install/src/_xrinstall/__init__.py", line 835, in main
File "infra/install/src/_xrinstall/__init__.py", line 810, in run_command
File "infra/install/src/_xrinstall/_action.py", line 84, in wrapper
File "infra/install/src/_xrinstall/_action.py", line 637, in compound_replace
File "infra/install/src/_xrinstall/_action.py", line 115, in _helper_perform_action
File "infra/install/src/_xrinstall/_action.py", line 448, in _helper_perform_action_inner
File "infra/install/src/_cmn/logger.py", line 445, in texc
File "tools/python3/cpython/src/Lib/logging/__init__.py", line 1469, in exception
File "tools/python3/cpython/src/Lib/logging/__init__.py", line 1463, in error
File "tools/python3/cpython/src/Lib/logging/__init__.py", line 1577, in _log
File "tools/python3/cpython/src/Lib/logging/__init__.py", line 1587, in handle
File "tools/python3/cpython/src/Lib/logging/__init__.py", line 1649, in callHandlers
File "tools/python3/cpython/src/Lib/logging/__init__.py", line 948, in handle
File "tools/python3/cpython/src/Lib/logging/handlers.py", line 77, in emit
Message: 'LOG FAILURE at {}:{}'
Arguments: ('infra/install/src/_cmn/logger.py', 445)
--- Logging error ---
Traceback (most recent call last):
File "tools/python3/cpython/src/Lib/logging/handlers.py", line 73, in emit
File "tools/python3/cpython/src/Lib/logging/handlers.py", line 192, in shouldRollover
OSError: [Errno 28] No space left on device
Call stack:
File "infra/install/src/xrinstall_main.py", line 68, in <module>
File "infra/install/src/_cmn/logger.py", line 420, in ti
File "tools/python3/cpython/src/Lib/logging/__init__.py", line 1434, in info
File "tools/python3/cpython/src/Lib/logging/__init__.py", line 1577, in _log
File "tools/python3/cpython/src/Lib/logging/__init__.py", line 1587, in handle
File "tools/python3/cpython/src/Lib/logging/__init__.py", line 1649, in callHandlers
File "tools/python3/cpython/src/Lib/logging/__init__.py", line 948, in handle
File "tools/python3/cpython/src/Lib/logging/handlers.py", line 77, in emit
Message: 'LOG FAILURE at {}:{}'
Arguments: ('infra/install/src/_cmn/logger.py', 420)
RP/0/RP0/CPU0:PE-1#ctrace abort handler: unable to write header to trace file /var/log/ctrace/_pkg_sbin_exec/xr_ds_capi_msc/ctrace_1.trc (No space left on device)

 

2 Replies 2

smilstea
Cisco Employee
Cisco Employee

How much free space do you have?
Show media

How big is the iso?

Thanks,
Sam

Hello Sam,

Thu Aug 31 12:11:50.217 +04

Media Info for Location: node0_RP0_CPU0
Partition Size Used Percent Avail
--------------------------------------------------------------------
harddisk: 3.7G     749M     22%    2.8G
disk0:     925M     4.3M     1%      857M
log:        925M     909M    100%  0

ISO size :680M