07-21-2011 12:52 AM
Hi, Reading the documentation I believe this is hot swappable although I just replaced disk03 and my appliance stalled,. I had to reboot and remove new drive. Device has layer 3 up but no ssh or cms connectivity. Has anyone else seen this I am running 4.1.5c code Thanks Brad
Posted from my mobile device.
07-22-2011 11:30 AM
Hi Brad,
7341 disks are indeed hot swappable.
How did you proceed with the disk change?
Can you make sure you went through the following procedure to replace your disk:
Regards,
Nicolas
07-24-2011 03:12 PM
Hi Nicholas
Thanks for the reply. When I installed new disk when following the instructions the new disk had an amber light. I believe it means it is faulty? When the disk was installed all other disk lights went off and lost connection to the device.
I did follow the instructions but once device stalled I had no choice to reboot as I was doing this in business hours.
At this point the partitions have not mounted and everyone is in passthrough. Our support company has recommended installing the sent hard drive and rebuilding Raid from recovery CD.
Is this the best next step?
Thanks
Brad
07-25-2011 01:32 AM
Hi Brad,
If you have a spare WAE, maybe I would test the HD in it to see if it really is faulty or not (It could be a controller issue).
If you can't, I would indeed go for the re-install/rebuild from the recovery CD.
Regards,
Nicolas
07-25-2011 05:35 PM
Hi,
Don't have a spare 7341 :-(
I will rebuild, just thought I would post this as well to make sure the rebuild will fix it -
NWANAP02# sh disk details
RAID Physical disk information:
disk00: Online BJ502NJ8 286102 MB
disk01: Online BJ502P6B 286102 MB
disk02: Online BJ502NJG 286102 MB
RAID Logical drive information:
Drive 1: RAID-5 Critical (Hard Disk controller's problem is reported)
Enabled (read-cache) Enabled (write-back)
Mounted file systems:
MOUNT POINT TYPE DEVICE SIZE INUSE FREE USE%
Disk encryption feature is disabled.
NWANAP02#
07-26-2011 01:55 AM
Hi Brad,
I don't like so much the following line in your output:
Drive 1: RAID-5 Critical (Hard Disk controller's problem is reported)
This means that there is an issue with the device raid controller and that the whole 7341 might need to be replaced...
Regards,
Nicolas
07-26-2011 03:58 PM
The fun continues! :-)
I am going to proceed with removing this engine from the WAE Farm and attemping a rebuild. If it fails then Cisco have no choice but to replace entire device for me.
I will let you know how I go, thanks for you help.
Brad
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