Ask the Expert event- Catalyst 9000 Series: Best Practices & New Troubleshooting Features

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This topic is a chance to discuss more about the most common issues within the different Catalyst 9000 models and the best practices to troubleshoot them. The session includes tips and best practices on how to react when an issue appears, what information should be collected, and what actions should be taken to recover from such scenarios.

Ask questions from Tuesday 25 to Friday 28th of June, 2019

Featured Experts

Adan Acosta is a Technical Consulting Engineer on the Enterprise Routing & Switching team at the Customer Experience (CX) Center. He has worked in different areas related to network design for seven years, such as pre-sales, post sales, and technical support on Wireless, Routing & Switching, and Security technologies. Adan holds a bachelor’s degree in electronics and communication from the ESIME Zacatenco in Mexico. He holds a CCNA in R&S and Security.

Aaron Cespedes is a Technical Consulting Engineer on the Enterprise Routing & Switching team at the Customer Experience (CX) Center. He has worked with different Cisco technologies for six years, including backbone, and specializes in Switching technologies. Aaron holds a bachelor’s degree in telecommunications from the Universidad Politecnica of Costa Rica. He holds a CCNP and a CCNP in R&S certifications. He is currently pursuing a CCIE in R&S.

Adan & Aaron might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the Switching category.

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[jamy66]

9400 series on SSO

smart licensing activation 

Registration:
Status: REGISTERING - REGISTRATION IN PROGRESS
Export-Controlled Functionality: NOT ALLOWED
Initial Registration: FAILED on Jun 27 08:52:09 2020 GMT
Failure reason: No URL setting defined
Next Registration Attempt: Jun 27 09:11:53 2020 GMT

sho call-home profile all

Profile Name: CiscoTAC-1
Profile status: ACTIVE
Profile mode: Full Reporting
Reporting Data: Smart Call Home, Smart Licensing
Preferred Message Format: xml
Message Size Limit: 3145728 Bytes
Transport Method: http
HTTP address(es): https://tools.cisco.com/its/service/oddce/services/DDCEService
Other address(es): default

Periodic configuration info message is scheduled every 1 day of the month at 09:15

Periodic inventory info message is scheduled every 1 day of the month at 09:00

Alert-group Severity
------------------------ ------------
diagnostic minor
environment warning
inventory normal

Syslog-Pattern Severity
------------------------ ------------
.* major

what might be the problem?