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SPA2102 firmware 5.2.13 update error

patricemtl
Level 1
Level 1

The firmware update upg-spa2102-5-2-13.exe doesn't work.

Error: Run-Time Check Failure #2 - Stack around the variable 'strNc' was corrupted.

Solution:

You have to remove (blank) the admin and user password before starting the update. Put them back after.

Only firmware 5.2.13 is affected.

5 Replies 5

Same here

Windows XP

SPA2102

Software Version:5.2.12

JeffInAlberta
Level 1
Level 1

I'm getting the exact same error here, too.

Windows 7

SPA2102

Trying to upgrade from Version 5.2.12 to 5.2.13

Hi, where you able to apply the update to latest firmware? I go the exam same problem (C++ error blablabla... )

You can try a provisioning update method.

Enable a web server or tftp server on your PC (e.g. 3C Daemon), put the firmware file in the server directory and use one of these urls in your browser:

http://SPA_IP_ADDRESS/admin/upgrade?http://YOUR_WEB_SERVER_IP/SPA_FIRWARE.bin

or

http://SPA_IP_ADDRESS/admin/upgrade?tftp://YOUR_TFTP_SERVER_IP/SPA_FIRWARE.bin

Regards.

Solution:

You have to remove (blank) the admin and user password before starting the update. Put them back after.

Only firmware 5.2.13 is affected.