CoBrowse functionality not working in REM SDK 10.6.3.1 (Android)

[sourja.banerjee]

I have downloaded the Remote Expert Mobile SDK 10.6.3.1 for android.
I am able to make video call but the co browse functionality is not working.
In the agent desktop, It says that the consumer has not accepted the cobrowse request ,but there is no popup window
coming in the android app.

I believe this SDK version does not have the cobrowse listener.

Can somebody help me out in this?

[robdoyle · Accepted solution]

Hi Sourja,

Are you using the sample app provided with the SDK or are you writing your own app?

The listeners are outlined at https://developer.cisco.com/media/remote-expert-mobile-developer-tutorials/android-sdk/11-customizing-co-browser-indicat… which shows options to create your listener from scratch or by extending AssistCobrowseListenerDefaultImpl

Regards,

Rob