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Is jabber sdk supported for UCCE 11.6?

deepaksharmainnovaccer
Spotlight
Spotlight

‎11-04-2022 04:35 AM

Hi,

I am integrating jabber sdk with my application and I am able to test it with UCCX sandbox. 

Could you let me know whether UCCE 11.6 will also support this SDK?

UCCE sandbox is not available so I can not test the sdk.

Is there any document that mentions the support of SDK with UCCE 11.6?

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Alexander Stevenson
Cisco Employee
Cisco Employee

‎12-14-2022 01:20 PM

Hello @deepaksharmainnovaccer,

I'm not sure. Jabber requirements for UCCE 11.6 can be found in the compatibility matrix:

Unified CCE Solution Compatibility Matrix for 11.6(x)

https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/ucce_compatibility/matrix/ucce_11_6_x_compat.html

UCCE 11.6 was released on 03-Aug-2017 and the latest release of the Jabber SDK was released on 30-May-2019, so it is possible

 

DevNet does have a PCCE sandbox currently

 

 

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