Audio and Video Endpoints

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Please note that Remote Expert Mobile announced end-of-life and support will end on February 28, 2022.

Forum Posts

Resolved! How to read Jabber IM chat files?

Hi there. I am wondering how can I read Jabber IM chat history files? When I try SQL DB Browser to open the local .db file it says that it is not a db file. People on the Internet say that for now those files are encrypted. How can I open it in 2021 ...

Jabber bot

Hello,I've got a problem while creating a bot.Messages sent to an offline user arrive without formatting.But, if user A sends a link to user B (offline), html tags remain.In the message sent by the bot, all links to styles, button elements are remove...

AlexS2 by Beginner
  • 2 replies
  • 0 Helpful votes

Jabber XMPP fails to send HTML tags

Hello - are there any parameters / settings on the IM&P server that disallow HTML bodies in Jabber Messages? A customer has issues setting up a Jabber Bot via XMPP - the bot is supposed to send a button, but the client only recieves the text of the b...

pescla by Beginner
  • 14 replies
  • 0 Helpful votes

Resolved! Jabber Bots - XMPP Connector?

I wanted to take a peek into Jabber Bots but am struggling to follow this guide.What i dont understand is "Add Jabber chatBot configuration for XMPP connector" - what is an XMPP connector? Is it a service that is configured on the IM&P? A standalone ...

pescla by Beginner
  • 2 replies
  • 0 Helpful votes

Resolved! Incorrect display of html messages sent by the bot via XMPP on Jabber clients of version 12.9.5+

Since version 12.9.5, the display of tags is broken(removed from the message), for example,the tags a, button, etc.For example:1)<button class="btn btn-primary" robot-type="robot-button" type="button" robot-message="Option1">Option1</button>Version 1...

S.Vladimir by Beginner
  • 9 replies
  • 0 Helpful votes
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