10-28-2022 04:20 AM
Hi,
I am trying to integrate jabber SDK with my application.
I have installed both Jabber Sdk browser add on (version 11.8) as well as Cisco Web Communicator extension(version 11.8) for Chrome.
I am running the application on a remote server on windows 10 (64 bit).
When I am trying to login in to the SDK, I am getting the error: Connection with add on has been lost.
Attached is the console log from chrome.
Can someone please help me in resolving this issue?
Solved! Go to Solution.
10-28-2022 05:08 AM
This is resolved,
The add on was installed for admin user only and this is why when I ( a guest user) was trying to login, chrome was unable to find the add on. I installed the add on for guest user as well and it started working.
10-28-2022 05:08 AM
This is resolved,
The add on was installed for admin user only and this is why when I ( a guest user) was trying to login, chrome was unable to find the add on. I installed the add on for guest user as well and it started working.
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