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Please note that Remote Expert Mobile announced end-of-life and support will end on February 28, 2022.
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Remote Expert Web Fullscreen

Hello Remote Expert on web page can be resize ? I want set fullscreen option, it is possible ?

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Re: Remote Expert Web Fullscreen

Hi Lukasz,

There is no API mechanism to the alter the size of the window

The size of this video window on the client side is determined by the css that is injected into the page by REM.

You can override this with your own css to change the size of the video window. I haven't tried to to so myself

Regards,

Rob

3 REPLIES 3
Not applicable

Re: Remote Expert Web Fullscreen

Hi Lukasz,

Are you referring to the Agent side view?

Can you provide URL and/or screenshot of the current situation?

Thanks,

Rob

Re: Remote Expert Web Fullscreen

Hi Rob,

Agent side view:

rema.JPG

Thanks,

Lukasz

Not applicable

Re: Remote Expert Web Fullscreen

Hi Lukasz,

There is no API mechanism to the alter the size of the window

The size of this video window on the client side is determined by the css that is injected into the page by REM.

You can override this with your own css to change the size of the video window. I haven't tried to to so myself

Regards,

Rob

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