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Muhammed Ashiq
Level 5
Level 5
Member since ‎02-27-2018
‎06-25-2026
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  • 133 Posts
  • 3 Solutions
  • 103 Helpful votes Given
  • 123 Helpful votes Received
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1 Accepted Solution
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User Activity

ECE Email Content

06-24-2026
Hi Team,Please assess the feasibility of the following requirement in ECE 12.6:When a customer sends an email to the business email address, their phone number should be included in the email body or in custom headers. ECE should capture this informa...

ECE Patch installation Fails

04-16-2026
We are upgrading from ECE 12.6 ES12 to ES 13 and facing below issue. Anyone knows the solution.

UCCE 12.6.2 Latest ES

12-15-2025
We are having UCCE 12.6.2. Security team flagged the tomcat version on ICM components and need an upgrade to latest. I could see Latest ES has Tomcat 9.0.111. Can i go with ES98 for Rogger,ES99 for PG,ES100 for AW or directly install ES101 in all the...

CSCwn84521 - Upgrade Struts to version 6.4.0 or higher for UCCE

11-25-2025
Hi Team,   Any fix coming for 'CVE-2024-53677' in UCCE 12.6.2 versions as bug tool saying affected only for 15.0.   Thanks

UCCE Outbound Missed Call

01-28-2025
Hi,  We have UCCE with outbound option. Is there any way to know which agent was reserved in a predictive campaign for a customer, who didn't pick the call. This is for when the the customer call back to the number and needs to connects to same agent...
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Community Statistics
Member Since ‎02-27-2018 11:31 AM
Date Last Visited ‎06-25-2026 12:47 AM
Posts 133
Total Helpful Votes Received 123
Helpful Votes Given To