Call Control

I used the following python code to update the queueCalls configurations and it worked ok dn='7'+siteID + '1920'resp = axl_service.getHuntPilot(pattern=dn, routePartitionName='PT-INTERNAL')rtn=resp['return']hp=rtn['huntPilot']qCals=hp['queueCalls']qC...

Have been following the steps detailed at https://developer.cisco.com/site/sso/ to setup SSO for a custom app for CUCM hooking into the user data services API. Step 2 calls for a third party SSO client ID. I unsure what this client ID is referring. W...

I am testing curri and external call control, if i put external call control in translation pattern or route pattern with 0.! , if i digit from my phone 034 immediatly cm make a request to my test application, but i need to digit 03456etc number. for...

Hello Everyone, Can anyone help me with the Lua scripting. I have created the below response normalization Lua script.  M={}function M.outbound_404_INVITE(msg)msg:setResponseCode(406, "Not Accepted")endreturn M This is applied on the SIP trunk to the...

CUCM: 14.0.1.11900-132 TSP: 14.0(0.7) OS: Windows 10 Phone: 7861When using TAPI to transfer a caller to an internal invalid number, the results are different depending on when during the "invalid number, please hang up and try again" message playback...

Hello , we are trying to detect if a Cisco TAPI device ( can be IP Phone , IP Communicator etc)  is disconnected from the network or powered off .  From Cisco TAPI we couldnt find an option to get an event in the case of such an incident.  We are not...

Hello,New this devnet .I have come across issue with CVP server  were i got the below error from log. Enclosed complete log for your  ref."can't connect to SIP server: ConnectionWrapper.check: can't establish connection"During this issue my vru pim i...

Hi Team, I have a question regarding the following compatibility document: https://developer.cisco.com/site/tapi/documents/supported-windows-os/   is TAPI 11.5/12.0/12.5 supported with all of the Windows 10 types/version (LTSC/B, CBB ...)? I have a s...

Hi, I would like to ask if Cisco JTAPI supports Java 11 Azul ?   Thanks,

I'm looking to replicate the output of the IM&P Presence Usage report, a list of active or signed in Jabber / XMPP clients via an API or some other programmatic method. While querying the CUCM RISDB can return clients currently registered to CUCM for...

I try to integrate between IVR and VoiceBot by Customer Virtual Assistant but this feature supoort only google dialogFlow . So I tried to open  live RTP Stream with another Party and redirect streams to VoiceBot , we think in this solution by using C...

I have a unique issue regarding SIP Diversion headers generated by Call Manager.  We have a department using Contact Center Express, and one of the features written into the CCX script for the agents is the ability of the caller to exit the queue and...