Call Control

Hi everyone,I am working in a Unity SQL query to see which users have the option "Set for Self-enrollment at Next Sign-In" but I dont see flag boolean in any table. I know there are reports in where you can get those users automatically, but I am wor...

Hello, I would like to know how can I obtain Hunt data like Rtmt has: (Amount of queued calls, Longest Queued etc) and also how can I monitor a single Agent in that Hunt. Is it only possible by CDR?    

Hi guys,It is possible you can help me to get a python script that would allow me to get the number of registered phones in a cluster? I usually spend a lot of time looking at RTMT and registered devices, but that does not scale very well because we ...

We use CUCM12.5 to monitor call events of extension terminals (using JTAPI). We are currently investigating resource consumption. I think that at least three objects(Address, Terminal, and Call) will be observed for one device (phone). At this time h...

I used the following python code to update the queueCalls configurations and it worked ok dn='7'+siteID + '1920'resp = axl_service.getHuntPilot(pattern=dn, routePartitionName='PT-INTERNAL')rtn=resp['return']hp=rtn['huntPilot']qCals=hp['queueCalls']qC...

Have been following the steps detailed at https://developer.cisco.com/site/sso/ to setup SSO for a custom app for CUCM hooking into the user data services API. Step 2 calls for a third party SSO client ID. I unsure what this client ID is referring. W...

I am testing curri and external call control, if i put external call control in translation pattern or route pattern with 0.! , if i digit from my phone 034 immediatly cm make a request to my test application, but i need to digit 03456etc number. for...

Hello Everyone, Can anyone help me with the Lua scripting. I have created the below response normalization Lua script.  M={}function M.outbound_404_INVITE(msg)msg:setResponseCode(406, "Not Accepted")endreturn M This is applied on the SIP trunk to the...

CUCM: 14.0.1.11900-132 TSP: 14.0(0.7) OS: Windows 10 Phone: 7861When using TAPI to transfer a caller to an internal invalid number, the results are different depending on when during the "invalid number, please hang up and try again" message playback...

Hello , we are trying to detect if a Cisco TAPI device ( can be IP Phone , IP Communicator etc)  is disconnected from the network or powered off .  From Cisco TAPI we couldnt find an option to get an event in the case of such an incident.  We are not...

Hello,New this devnet .I have come across issue with CVP server  were i got the below error from log. Enclosed complete log for your  ref."can't connect to SIP server: ConnectionWrapper.check: can't establish connection"During this issue my vru pim i...