CTI Route Point showing as "Unknown"

[amit_akuka]

Hello,

I'm trying to open a terminal and monitor the CTI Route point using JTAPI, I created application user and added all the required CTI permissions and associated the RP to the application user. However, RP still shows "Unknown" status instead of registered..

On the JTAPI terminal I get the CiscoAddrOutOfServiceEv event.

Tried to restart CTI Manger service, nothing changed..

[dstaudt]

Are you calling the CiscoRouteTerminal.register() method to register the CTI Route Point?
Assuming you aren't going to be actively handling RTP media on the CTI RP, you should be able to simply do something like:

(CiscoRouteTerminal) myRp.register(null, CiscoRouteTerminal.NO_MEDIA_REGISTRATION)