Call Control

I’ve downloaded file cme-bacd-3.0.0.2.tar and retracted it. But the content of file app-b-acd-3.0.0.2-ReadMe.txt is not correct and unreadable.Anybody can post a correct version app-b-acd-3.0.0.2-ReadMe.txt to here?Thanks.

Hi,I am using UCCX 12.0 sandbox and through JTAPI I am listening to all the Call events through CallObserver.When I call the trigger point number provided by finesse, I get connected to IVR, and then IVR reads 4 team names and asked to press a digit ...

Hi,in a CUCM cluster with 2 nodes when a call previously parked on node 1 is subsequently parked on node 2 we observed that the TAPI CallID has changed because the Call Manager ID has changed: the CallID was the same.The question is: Is this always t...

Hi,I'm trying to apply a single step transfer to a call and I'm experiencing non deterministic results while several internal terminals involved. I'm simply invoke the "transfer" method on a call and I'm getting randomly different behavior when anoth...

Hi,I am trying to store CUCM call Events using JTAPI on Cisco Sandbox.When a user calls the route point(IVR) provided by Finesse, The IVR asks which team he needs to speak to, and then the user presses a key. Press 1 for IT_Tier_1Press 2 for IT_Tier_...

I'm now developing an ios app, when click on a phone number, it needs to transfer to jabber, and trigger to give a call with this number.I know I need to describe a uri scheme like "xmpp:{phone number}"  , but I don't know the exact, does anybody kno...

Hello Folks! I'm developing an application in JTAPI where I required the working of the states!The issue I'm facing is in the following scenarios considering Phone A is Jtapi controlled!1. Two phones are in Talking. 2. Two phones are in the call but ...

Hi Cisco,I've already opened case here https://mycase.cloudapps.cisco.com/693953508/summary, but they said I need to contact DevNet for this issue. Previously we purchased Developer support tickets via https://developer.cisco.com/site/support/ but th...

Hello, I'm trying to open a terminal and monitor the CTI Route point using JTAPI, I created application user and added all the required CTI permissions and associated the RP to the application user. However, RP still shows "Unknown" status instead of...

Good day, Is there a way to get call registration (of all numbers) using the Cisco AXL API? axl api, 

Hi  Im trying to copy an unknown header (x-recording) from one SIP trunk (incoming) to another trunk via UCM, that is a recording server that needs to know if a recording should be recorded or not. Now i have copied a standard script from the UCM tha...

Hello, Is there any possible way to use TAPI with JavaScript or Python?

Hi, I'm trying to understand something and I hope this is the right section to post this. I'm wondering how does 3rd party applications (such as Imagicle) record calls (Audio) for CUCM calls (in term of coding)? I have read some posts online but ther...

Hi everyone,I am working in a Unity SQL query to see which users have the option "Set for Self-enrollment at Next Sign-In" but I dont see flag boolean in any table. I know there are reports in where you can get those users automatically, but I am wor...