JTAPI find if the arrived call was forwarded and the forwarding number

[amit_akuka]

Hello,

I would like to check if the call that arrives to the phone I monitor was forwarded and by which number, is that possible?

[dstaudt · Accepted solution]

Might look at CiscoCallEv.getCiscoFeatureReason() , which includes: REASON_FORWARDALL / REASON_FORWARDBUSY / REASON_FORWARDNOANSWER

CiscoCall.getCalledAddress() generally holds the original called DN, which would be the DN that forwarded the number.  See also CiscoCall.getLastRedirectedPartyInfo()