CSCvn51723 - Failed to update key file

[omanetcisco]

Hello community,

After moving Expressway VM to another host, the following alarm is raised: Failed to update key file - Failed to update system key file due to inconsistent state.

There is a way to clear it?

Best regards.

[Clifford McGlamry]

Almost a year since the original post, and zero responses.  I'm hitting this too.  Is there anything short of a rebuild to fix this?  What does the error even mean?

[Jonny5]

I have the same issue and wanted to share, even if this is an older thread. According to my Cisco rep - factory reset and restore from backup. None of the other fixes have been successful for me. (X14.0.8)

[Jerzy Sliwinski]

In 14.2 there is a new command: xcommand forcesystemkeyupdate  from CLI that clears this warning without rebuild.

See: https://www.ciscolive.com/c/dam/r/ciscolive/global-event/docs/2022/pdf/BRKCOL-2060b.pdI just did it and it worked.