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Brooke Hammer
Community Manager
Community Manager

Community Engineering Updates

  • Content Syndication: Enabled better data capture for syndicated content by removing the need for hidden “transition” boards. 
  • User Interface Messaging for Search Server Issue: Updated clarity of the user messaging and re-try guidance when a Search server error occurs. 
  • ATXs Registration Update: Registration copy has been updated providing better clarity. 

 

Community Experience Updates

Member recognition: 

 

April & May Ask Me Anything discussions and Community Live webinars: View the post event documentations in case you missed it! 

 

#CommunityPoll on social:

[April] “Which initiative do you think would MOST effectively increase gender diversity in #STEM?” 

* Mentoring/talent programs = 48% 

* Diversity hiring goals = 15% 

* lnclusive culture initiatives = 14%  

* Supportive communities = 23%  

Source: LinkedInX/Twitter

[May] "Should Generative AI (GenAI) be incorporated into online community platform, to help improve the QUALITY of answer and SPEED to resolution?"

* Yes = 61%

* Unsure = 20%

* No = 19% 

Source: LinkedInX/Twitter

 

Event Recap: Community @ Cisco Live US (Jun 2-6, 2024 | Las Vegas)

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