Solved: Cisco AI Analytics error "Cisco DNA Center is not linked with a CCO ID

grobler.a · ‎04-01-2025

Hi Colleagues

Has anyone managed to get the AI Analytics working after running into this bug? I am not able to log a TAC for this since our is past LDoS.

This product is past Last Day of Support date (2025-03-31).

Also, we are running latest version of Catalyst Center.

marce1000 · ‎04-01-2025

- FYI : https://bst.cloudapps.cisco.com/bugsearch/bug/CSCwm09358

M.

-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

View solution in original post

marce1000 · ‎04-01-2025

- FYI : https://bst.cloudapps.cisco.com/bugsearch/bug/CSCwm09358

M.

-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

Torbjørn · ‎04-01-2025

As the bug-id states there is no workaround for this issue currently. You'll either have to be patient and hope that they will add a non-privileged way to resolve this issue, or you'll have to replace your appliance(s).

Happy to help! Please mark as helpful/solution if applicable.
Get in touch: https://torbjorn.dev

Bruce Maikels · ‎04-05-2025

So that's the solution, that there's a bug that hasn't been fixed that hinders a massive capability?

Preston Chilcote · ‎04-07-2025

The fix will be available in 2.3.7.9 which be available to upgrade soon.

maflesch · ‎04-14-2025

@grobler.a how are you past LDoS? What version are you currently running?

grobler.a · ‎04-15-2025

@maflesch We are running 2.3.7.7 but on a first generation appliance - DN1-HW-APL. I have in the mean while decided to move it to ESXi.