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Backup Issue

Hello all , 

I have a new issue when trying to take the backup from the DNA Center . taken this ( Cisco DNA Center (without Assurance data)) but i can't take all data 

 

How to solve it 

 

backup failure 2 with all  Data at DNA .PNG

backup failure with all Data at DNA .PNG

  

1 ACCEPTED SOLUTION

Accepted Solutions

Dear all

 

the full backup (with assurance data) is taken successfully after restarting the NFS service on the server and removing the external server via the GUI, waiting about 15 minutes, and then adding the configuration again 

 

thanks for support 

View solution in original post

3 REPLIES 3
edust
Cisco Employee

It failed in the elasticsearch portion so most likely you have an issue with elasticsearch touching the server directory. This can be caused by several different issues in the Cisco DNA Center containers/pods/services. You may be able to quickly fix the problem by removing the external server via the GUI, waiting about 15 minutes, and then adding the configuration back. If that does not work you will need to open a TAC case to look into why elasticsearch is failing.

This (re-adding the NFS/remote config in GUI) helped after also a chown to nobody:nogroup on the NFS share the directory;

$ sudo chown nobody:nogroup /var/nfsshare 

https://www.cisco.com/c/en/us/td/docs/cloud-systems-management/network-automation-and-management/dna-center/2-1-2/admin_guide/b_cisco_dna_center_admin_guide_2_1_2/b_cisco_dna_center_admin_guide_2_1_1_chapter_0110.html#task_jbm_mnf_pdb

Dear all

 

the full backup (with assurance data) is taken successfully after restarting the NFS service on the server and removing the external server via the GUI, waiting about 15 minutes, and then adding the configuration again 

 

thanks for support