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I am running reports for a call center to evaluate performance.The CSQ All-Fields reports seems to showing pivoted values, that is from the raw data, it gives values that have been grouped or averaged. This report differs from the CSQ Agent Detail Re...

So i've been playing around and setting up this network, have just got communication between the AccessRouter and ISP Router after trying to configure PPP over DSL.Now i'm having the issue of End devices on the Customer side not being able to ping th...

quinlan3 by Level 1
  • 246 Views
  • 2 replies
  • 0 Helpful votes

Hi there, I recently started working as a freelancer for a networking equipment reseller company based in Canada. I needed to ask if there are any platforms to look for potential clients who are looking for Cisco, Juniper switches/ routers/ APs and l...

hamish2 by Level 1
  • 253 Views
  • 1 replies
  • 0 Helpful votes

I am using {url}/realtime/AgentCallLog/ API and I want to get statistics of agents by phone numbers, what's meant by this I want to get how much time agent spent on every phone.I sent in the header Content-Type as application-json or xml but I did no...

goaziz by Level 1
  • 177 Views
  • 0 replies
  • 0 Helpful votes

Hi Folks,Labbed it quickly & i wondered if it's possible to set interfaces to no passive-interface vlan51 for example and then do a default passive-interface. I found that I couldn't do this without effectively configuring default passive-interface a...

culpri21 by Level 1
  • 748 Views
  • 3 replies
  • 1 Helpful votes

This is a bit of a weird situation. I use the Jabber desktop app on my PC for use alongside a virtual desktop (Citrix). Every so often (maybe once every 10 days of using), when Jabber rings, it freezes my monitors completely and they shut down. Nothi...

Eloo20 by Level 1
  • 289 Views
  • 2 replies
  • 0 Helpful votes

I'm curious to know if anyone has experience with this new N9k model? It supports 1000/100/10 Mbits which would be useful in our OOB estate and is cheaper than it's higher throughput cousins.The minimum nxos version is v10.4 though, which makes me he...

niyarw1 by Level 1
  • 221 Views
  • 0 replies
  • 0 Helpful votes