Unable to login in CSC iPhone App

[johnlloyd_13]

Hi Cisco folks,

I can't seem to login via CSC app. I'm able to login successfully via web and post the problem here. I'm getting a "Server connection error" and using version 2.1. Any help is appreciated. Thanks!

[David Dube · Accepted solution]

Hi John,

I'd be happy to investigate this for you... can you send me an email (djdube@cisco.com) with your CCO userid, and a time stamp (including timezone) of when you tried to login?

Thanks!

Dave

[johnlloyd_13]

Hi Dave,

I've replied to your email. Thanks for checking this out!

Cheers!

Sent from Cisco Technical Support iPhone App

[vishalyadav]

hey m also gettin the same...wt to do non.....:(

email id-choclateboyvishal@gmail.com

[David Dube]

Hi Vishal,

I just sent an email to the address above, but I received a delivery error (invalid e-mail address). Is there another e-mail address I can try? 

Thanks!

Dave

[TONY COOPER]

I am getting the same login error.  I just downloaded the most recent iPad version of CSC and get the same Server error.

thanks

Tony

[David Dube]

Hi Tony,

I'm sorry you are having these issues. We have submitted an update to iTunes for the App. It does fix a few issues around login and authentication. If you don't mind, can you send me a note (djdube@cisco.com) with roughly the date, time, your ccoid, and I can have some folks look at our server logs and investigate your issue.

Thanks!

Dave

[NavinMahadur92369]

Am also Facing this problem. Could you please help me out with this?