Cloud Security

Hi.   Please help my problem.   I installed umbrella roaming client, but some pc (windows 10) no setting the dns server.   As I know it, when I installed umbrella roaming client, the pc has 127.0.0.1 dns server. (right?)   But some pc has no setting ...

Hi,   I am currently facing an issue, in which a user from a region in Africa is trying to access a website, the website is only accessible to users in that particular country and cannot be accessed outside the country. The users Anyconnect makes use...

A developer raised a ticket that he were unable to update packages from files.pythonhosted.org and several other related sites.   Doing some troubleshooting, the user were able to connect to the site, from outside the corp network. We checked ASA for...

Hello,   We are looking at adopting Umbrella. However, I have some concerns with this solution.   Right now, my top concern is user's being able to bypass Umbrella by entering an IP address instead of a fully qualified domain name in whatever applica...

Hi,   I've just started testing Windows 10 1803 and I've found that with Cisco Web Security enabled accessing any internet sites is painfully slow. I've tried getting the latest Windows updates, uninstalling all unnecessary software, upgrading the We...

need good explanation as to why these systems don't do credentialed scans well.  understand they are considered a "device', just need official verbiage from Cisco.

Hi All,   We have Cisco CWS implemented at a customer site, and we have started to receive intermittent reports of issues with iPhone applications. The main complaints seem to be:   Applications don't load properly - ie. they download and then hang o...

We have deployed Cisco Umbrella on EVAL for POC purpose at a customer site. Everything is working fine. We are getting the data on the umbrella dashboard. But there is an error called SSL Update failed( Screenshot attached). We are not able to unders...

Dear experts,   After creating a new WSA VM ( S300), it is failing to join windows AD. It was able to join with the same settings and credentials. What happened is migration from S100 to S300 which shouldn't cause AD join issues!   I am getting the f...

Anyone knows if Firesight security intelligence feeds from talos are the same maliciuos dns/url/ip lists used by umbrella?In other words, can we say that a user under umbrella and a user under a firesight sensors with security intelligence applied ha...

Hello, There is a website users connect to that only allows whitelisted IP addresses.  The issue we have is that when accessing the site they will be going via CWS and using a public IP address we have no control over.  Please can someone advise how ...

We are seeing a very strange issue with CWS on our ASA recently.  Users report that all HTTPS traffic is failing.  We disable the service rule sending that traffic to CWS and functionality is restored.  A set of test users on a separate service rule ...

In our testing when HTTP inspection is turned on, iTunes will not allow us to log into an iTunes account in order to perform a backup of an IOS device (iPad / iPhone).  The error message is Unable to connect to Apple ID server.   Does anyone know the...