cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements
Webcast SD-WAN
153
Views
5
Helpful
2
Replies
Beginner

Alert received from prime for Unity authentication fails

Dears ,

I have received many alerts from prime telling about authentication fails in unity 

can any one please tell me what the cause of these alerts ? what is the action from the user generates these alerts?

attached the alert detail

2 REPLIES 2
VIP Collaborator

Re: Alert received from prime for Unity authentication fails

Hi there

 

This looks pretty much like a login authentication error. You can check with the user id (could be an admin or voicemail user) who tries to login. Every login failure will be recorded and marked critical. You can change the waterlevel mark settings in RTMT

 

Hope this Helps

Cheers
Rath!
***Please rate helpful posts***

Highlighted
Beginner

Re: Alert received from prime for Unity authentication fails

Thanks ..
it was that one user tried to login from cisco Jabber outside the corporate and this is not allowed.
the alert was sent by Prime .tuning this in RTMT will affect the Prime assurance ?
CreatePlease to create content
Content for Community-Ad
June's Community Spotlight Awards