I've copied and renamed a .wav file to replace the default imAlert.wav file but the sound is distorted. Instead of the "Mac Startup" sound it sounds more like the 'booooooonnnnnggggg' from Monty Python's Holy Grail when Lacealot is charging repeatidly at the castle (http://youtu.be/9ryPUJyQf6g?t=25s).
This revolation, although hilarious in application, was not the intended result and I wanted to verify if there are any specific criteria this notification tone needs to follow - duration, size, bit rate, etc - in order to avoid such a distortion.
Bit rate: 256kbps
I've verified with the default alert tone within Windows 7 as the mail notification within Outlook which is also very distorted, the stats of that file are below:
I tried to convert the file to the specs of the original wav file to no avail. The file plays fine within Windows Media Player but as a notification tone it's terribly distorted now.
My File (as converted)
Any guidence is greatly appreicated (I can as well create my own thread if need be).
I have this same problem, the executive admins in my company have reluctantly converted to Jabber for IM at our insistence, but the notification alert is too subtle. Attempts to change it (by replacing the native imAlert.wav file) have had the distorted playback, no matter the source file.
My people are currently using the distorted alert just to have something they can actually HEAR in a busy office with their volume maxed, but would definitely prefer a better solution. Any suggestions from Cisco?
Suzana, do you even check what you offered as the official solution from Cisco even works well or do you even care?
For all the users, no need to look further and you can see Cisco needs more than a year to work on this issue. The mean while switch to other IM providers for peace of mind.
"Jabber for Windows feature request|2161769" (http://www.google.com/url?sa=t&rct=j&q=change%20jabber%20alert%20sound%20options&source=web&cd=2&cad=rja&ved=0CDoQrAIwAQ&url=https%3A%2F%2Fsupportforums.cisco.com%2Fthread%2F2161769&ei=Ts8IUuvMBabC2gX-pIDgBw&usg=AFQjCNG4OGukr82yQ8YUVFxdhEfH033ODg&bvm...)
Please keep it simple. Just get us a .wav file that has a loud pleasant sound, like BING or BONG. The CLICK sound does not do it. Post the .wav file here for us to down load. That should not be a hard thing to do.
Hi, I'm following the thread on the notification sound when PM'd but is there a way to change the ringing tone when making a softphone call. By default it's US but I'd like to use the UK's version of ringing tone just like IP communicator and hardphones?
I had a user request a change to the default IM incoming sound as well. I took the sound from Trillian and modified it to match the original Jabber sound file properties. After replacing it, the new sound plays without distortion but then strangely, both sounds play so the click and the ping of sound I have linked below. It does work though and the sound is much more noticeable in a quite office environment.
C:\Program Files (x86)\Cisco Systems\Cisco Jabber\Sounds
C:\Program Files\Cisco Systems\Cisco Jabber\Sounds