AudioText Manager cannot load file

[Kevin_Henry]

Hi everyone,

I just installed audiotext manager on a windows 10 because I have to change the audio of many call handlers and I was never able to make java and unityconnection 10.5 work toghether without problems.  With Audiotext manager, I was able to change some of my call handlers and now it's not working anymore.  I receive a error telling me that it cannot load file. I know that my wav files are in the right format beause when I use IE with java (when java wants to work) I am able to put the new wav in place.  

Thanks for your help

Kevin

[Ratheesh Kumar]

Hi there

Which version of ATM are you running. If 1.0.45, I suggest to try 1.0.47, which is on a Temp folder. http://www.ciscounitytools.com/Temp/

Please test it out and see that helps

Hope this Helps

Cheers
Rath!
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[Kevin_Henry]

Hi Ratheesh,

Thanks for your reply.  I installed the version 1.0.47 this morning and I still have the same error.  I'm going to do some more tests and get back to you.

Kevin

[Kevin_Henry · Accepted solution]

Hi everyone,

I found what I was doing wrong.  When you click "edit", the player start automatically the recording.  If I press "pause" the try to replace the recording, I receive the error mention earlier.  If I press "stop" I can change the recording without problem.

Thanks for your help.

Kevin

[00u1c1e8sgNfbgbZ15d7]

Hello Kevin.....this is 2024 and your post is still helping on customers running EOS platforms. THANKS SO MUCH!!!!