03-23-2023 02:41 AM
Greetings of the day Everyone,
SCENARIO:
I have forwarded calls to my an external number, when a call is made to the phone, call forwarding is working fine.
Buh when A second call comes while the first call is still in session, the second caller is not told that the line is busy.
As a result, they think like they are being ignored.
Without call Forwarding, the number busy is working okay.
Only with forwarding I am having this issue.
I am using CUCM v14.0 and Cisco 4451 ISR as Gateway.
Your inputs will highly be appreciated.
Regards.
Solved! Go to Solution.
03-27-2023 01:36 AM
Then you have to check the busy settings on your external phone. This has nothing to do with your settings in your CUCM or CUBE
If you don't signal a busy there, how should a "busy signal" be provided all the way back?
03-27-2023 01:36 AM
Then you have to check the busy settings on your external phone. This has nothing to do with your settings in your CUCM or CUBE
If you don't signal a busy there, how should a "busy signal" be provided all the way back?
03-29-2023 11:18 PM
@FREDRICKMUMBA99884 Any update here or just a dead post?
03-29-2023 11:51 PM
Hai Winter,
Apologies for the late response.
Thank you for your input.
It is appreciated.
Kind regards.
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