The Jabber client that has been installed on my workstation seems to work in every respect, except that in Chat, I cannot see the text that I have just sent somebody, and I cannot see their reply. We've uninstalled and reinstalled different versions of the client with the same result. Has anyone seen this before?
Please check if active scripting is enabled in your Internet Explorer. This is a required setting.
"Cisco Jabber for Windows requires Internet Explorer active scripting to render instant messages. See the following Microsoft documentation for instructions to enable active scripting: http://windows.microsoft.com/en-US/windows/help/genuine/ie-active-script" - (Admin Guide)
I had similar success upgrading Windows 7 to use IE11. Users workstation had IE10 installed and it was messed up and didn't work correctly. They never noticed as Firefox was set to be default browser. I installed IE11 (leaving FF as default browser) rebooted and Jabber text starting showing up again.
Before I open a TAC case I looked through here for all suggestions. I have a user with this solution that is on IE 11 and We have verified that she doesn't have the KB update listed. She has IE as her default browser. Any other suggestions. I feel all issues are a result of her hardware.
Just curious if you ever got a resolution? Having same issues, user is IE11 as well, tried most of the fixes I can find and about to open TAC case. We have 2 different users currently with issue (and running latest jabber version). I had other user over a year ago this happened to, but don't know what was done to fix (that engineer has left).
Me pasó igual, no podía ver los mensajes del chat, solo en el cuadro donde se entra el texto, luego desaparecían.
Tenia instalada la versión 11-8-0 de Csico Jabber y de un momento apareció este problema, intente muchas cosas como borrar los datos de java y reinstalar el IE, pero nada funcionó.
Se solucionó instalando la versión 11-7-1, ya fue posible ver los mensajes del chat.
Old post, but this still might be helpful for those searching with Google...
I had the same issue. I'd open a chat, hear the sounds that people were sending messages, I'd send messages, but nothing would appear in the Chat window.
I had Windows 10 set to scale my display to 125%. I switched back to 100% and logged out and into Windows and now it's working normally. Not the best, since I'm running a 4K display, but I'll play around to see if I can find a fix.
This was Jabber v12.0.1 build 63173