04-22-2020 03:32 AM
i installed CUCM 12.5 And IM & Presence 12.5 and integrated them,I use cisco jabber 12.8 desktop version:
I enabled Persistent Chat feature on IM & Presence and i add external database but i cant see Chat room Tab in my jabber client
I restart Cisco XCP Text Conference Manager and Cisco XCP Router services
and I reset my cisco jabber client many times
i cant find jabber-config.xml file in my clinet system or cucm pub server to add this xml information.
<Client>
<Persistent_Chat_Enabled>true</Persistent_Chat_Enabled>
</Client>
any suggestion?
04-22-2020 07:40 AM
There has never been any jabber-config.xml that comes with the system by default in any release, you need to manually create the file and upload it.
04-22-2020 08:04 AM
Also, in your case, you need to create the .xml as a UC service due to your CUCM version, but the same applies, there is nothing that comes by default and you need to manually create it and assign it.
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