We are having the same issue here with both Jabber for Andriod and Jabber for iPhone. When on the internal WiFi, the Jabber app disconnects anywhere from 10 - 40 minutes. You get a message on the phone indicating that either IM and Presence Services have disconnected or Phone Services have disconnected - not necessarily at the same time - sometime it's just the IM services, sometimes the Phone Services, sometimes both.
The phone itself never disconnects from WiFi, only the Jabber app.
Interestingly, over MRA it never disconnects.
We set the SIP Profile timers as per the doc below:
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/10_6/CJAB_BK_C56DE1AB_00_cisco-jabber-106-deployment-and-installation-guide/CJAB_BK_C56DE1AB_00_cisco-jabber-106-deployment-and_chapter_0101.html#JABI_TK_CA1E8C6C_00
- Timer Register Delta to 120
- Timer Register Expires to 720
- Timer Keep Alive Expires to 720
- Timer Subscribe Expires to 21600
- Timer Subscribe Delta to 15
I recently changed Timer Register Delta (seconds) to 60 seconds as mentioned above, but still same behaviour.
Is there any other settings that can be checked?
Thanks,
Frank
