Cisco Jabber stuck on "Connecting" in login screen

[tcvo91732]

I installed Cisco Jabber for Windows and it stuck on "Connecting". I have follow this link: https://supportforums.cisco.com/docs/DOC-24134, but it did not work.  What would be the issue and how do resolve this promblem?

Thanks

[jacparke]

If you go to the Jabber menu, under "Preferences", you can "Reset Jabber".  This will allow you to at least interuppt the connection process - although it means that you have to re-enter all of your config information.  But at least it let's you get back in.