Besides being slightly color blind myself, my users and I find it difficult to distinguish between active people in the jabber contact list.
My suggestions are shown in the mockup below on the right side are:
(a) Bold the name of active people;
(b) Use a different shape for away people; and
(c) show indicators if someone is using jabber mobile or if they are on the phone.
- You can see how quickly you can tell who is active. When dealing with emergencies, this is important. I'd be fine if these were options just when using the "show accessible presence icons" as a start.
- I understand it might be tough to show who is using Jabber Mobile, since they might have the client open in multiple places. It would be nice to know, as it would let you know if they were "at their desk" or out and about.
I realize Jabber 12.5 has made some changes which I haven't factored in yet, though from what I have seen these are all still relevant. I also know that someone will post that I need to get this to my account rep or BU contact, which I am also doing. That said, it would be great to get support or feedback on this from this forum.
