cisco login / tracking system / "your account has been suspended" - issue

[Eldessouky1991]

i logged my cisco.com account with username and password with no problem then i wanted to track my certifications but there is a message is that " your account has been suspended"

i tried also to use certifications tracking system website but there is a message is that "unexpected problem"

i recovered my account password but the same problem 

what the problem

can you help me

[Roger Kallberg]

Recommend you to open a case with certification support at Cisco.

[Eldessouky1991]

i opened a case but it is a week without response

[omaraswad00]

I have the same issue ! Has your problem been resolved?

[Ratheesh Kumar]

Hi there

You have to open a support case - https://ciscocert-learningatcisco.force.com/s/?language=en_US

Hope this Helps

Cheers
Rath!

***Please rate helpful posts and if applicable mark "Accept as a Solution"***