We currently have two Unity servers, a pub and a sub. I can access the CLI in the pub, but I cannot in the sub. We had a vendor deploy this, and only recently have I needed to access the CLI. I can access the GUI however. Is there any way to recover the user name/password that the vendor used on setup?
In case you lose administrator password or security password, you can recover it using the following procedure (you don't need the old password in this procedure):
Note: In case you are recovering the security password, you need to do it in each node in the cluster and restart it
Password Recovery can be done from Console Only
Thanks; however; this is for Unity, not CUCM (unless it works the same?). Also, we do not have any media, this was set up by a vendor. I'm not sure on the procedure to install from a DVD, this is a virtual environment.
The OS is the same for CUCM, UConn, IMP and a bunch of other systems, so the procedure is the same. When they talk about "inserting a DVD" they are talking about mounting an ISO into the DVD device in the VM.
If you have CCO access you should be able to download an upgrade ISO for your system and mount that. I'm not sure if that will work or if you have to have a bootable DVD.