Cisco Webex - Audio connection issues

[prasath]

Hi 

I have Cisco Webex Meeting center Version (31.14.3.30 ) , I receive the below message when i try to host a meeting " You are experiencing connection issue . Wait a few moments and try again."

Doesn't appear to be an issue in network as others in my LAN are able to host . 

Any pointers to fix this issue would be really helpful 

[prinaidu]

Is this Issue with Cloud webex meeting? or MeetingPlace?

[prasath]

Its an issue with meeting place , my webex looks like this xxx personal
room

Thanks
Prasath

[prinaidu]

Please try a TSP reset, It should fix it.

[prasath]

Ok , Can you please brief how to apply this reset

Thanks in advance
Prasath

[Dennis Mink]

where are you in relation to the webex server?  VPN, LAN? 

does it work without problems for other users?

[prasath]

Hello Dennis ,

Yeah it works without problems for other users 

The webex server runs on LAN 

Thanks

[isaac77]

I would like to know if you have a lot of audio problems, since I intend to use cisco technology to shorten my business meetings about como convidar pessoas para o marketing multinivel But I'm afraid of audio problems due to the amount of people online

[prasath]

Also My attendees see the same message when they try to dial into my Web ex Personal room ,

attached the error message again