Connecting Jabber to a Cisco 8865 Phone

[John Ruhl]

We are starting to add the Cisco 8865 phones to our environment, but we are unable to connect our Jabber clients (Windows) to them.  Has anyone else run into this issue?  I have no issue connecting to a 8841 or even a DX650.  Just not to the 8865.  Our CUCM is on ver. 10.5.2

Any help is appreciated.

John

[bernhardczapp]

Did you verify that the end user has the following Permissions configured:

• Standard CTI Allow Control of Phones supporting Connected Xfer and conf
• Standard CTI Allow Control of Phones supporting Rollover Mode

[John Ruhl]

Thanks for the suggestion.

Yes, I have both of these enabled.  I know that these are also required for connecting to an 8841 or DX650.  

[andng]

Did you ever get this resolved? I have the same exact issue.