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ogoegel
Beginner

contact list in J4W

hello

we have to move users from one CUPS cluster to another. In order they don't have to reinstall their contacts, i exported contact list from a cups server and imported them to the other cluster.

it seems that I only see them if a user is assigned to the PUBLISHER

the cups servers have the same version.

It seems as a replication issue but the CLI command answered that all is OK.

Can Anyone confirm that the contact list is only on cups server not on jabber directories on the PC ?

has anyone show the same issue ?

Version 8.6.4-11900-1 for all servers, version 9.1.0 for Jabber

thx

1 REPLY 1
Muhammad Maqsood Mushtaq
Cisco Employee

Hi,

Jabberwin does not cache contacts locally in On-Prem mode. However a local contacts list is maintained in Cloud mode that gets updated after a (configurable) period of time.

Do you not see personal (aka pizza guy) contacts after the import? They are not yet supported by client, and there is no way import them.

Thanks,

Maqsood

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