Hello Sometimes when a user open his Jabber he receives a popup saying : "La recuperation des contacts NPA a echoue" : this means NPA contact restoration failed...Who knows what does it mean?the version I used is 9.7.1 build 18710thx a lotOlivier

HelloWe are experiencing for users that have J4W with configured softphones ONLY a randomly issue:Sometimes When they called, the call does not work and their PCs hangs.The only way to solve this is to Hardwarely restart the PC.Has anyone this kind o...

hellowe have to move users from one CUPS cluster to another. In order they don't have to reinstall their contacts, i exported contact list from a cups server and imported them to the other cluster.it seems that I only see them if a user is assigned t...

HelloCan anyone knows the interactions between TOMCAT service on the CUPS and Jabber client Login ?For one week, I have to restart the Tomcat service in the CUPS because I have no access to the Web CUPS publisher page, my monitoring tool can not find...

Hellosimple question:I'm trying to have video calls between 1 PC with Jabber softphone only (without deskphone)  and a a PC with jabber softphone connecting to 7962 phones.I installed Medianet on the both PC.It does not work.I read that medianet add ...