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hello
I have a request from my customer :
We have a Helpdesk team that needs to chat with others. we wanted that when the helpdesk team chats, the name of the helpdesk agent was not seen and stay anonymous
Is there a design configuration already impl...
hello all
Does anyone know where we can find the End Of Support for Room OS 11 minor versions?
We had an issue with one version 11.5.X.Y and Cisco said that this version is not supported anymore and we should upgrade to 11.17 or 11.20
We had this iss...
hello
I have a small issue :
decription
one cisco phone (N° 1111) calls number 15
15 is a TP that forward to cisco phone 2222
Cisco phone 2222 does an imediate transfert to cell phone
on the cell phone the calling number is 1111. I would like to have...
Hello Sometimes when a user open his Jabber he receives a popup saying : "La recuperation des contacts NPA a echoue" : this means NPA contact restoration failed...Who knows what does it mean?the version I used is 9.7.1 build 18710thx a lotOlivier
HelloWe are experiencing for users that have J4W with configured softphones ONLY a randomly issue:Sometimes When they called, the call does not work and their PCs hangs.The only way to solve this is to Hardwarely restart the PC.Has anyone this kind o...
hello
this link describes the RoomOS deferred and not supported versions :
https://roomos.cisco.com/doc/WhatsNew/ReleaseNotesRoomOS_11
Thx for your help
Only version 11.20, 11.17, 11.14 are available for downloading
My issue is where I can find an announcement that says all version below 11.14 are end of support?
We opened a Cisco case and the Cisco engineer said that RoomOS 11.5.3.3 is end of suppor...
hello Flavio
All our devices are in RoomOS 11. As you wrote, RoomOS 11.9 obsoletes the RoomOS 11.5 for example?
11.X.Y means 11 is for major version, X.Y is for minor version, Am I right?
I found 11.20, 11.17 and 11.14 ... it seems that 11.14 is end ...
Hello All
Thx for all the solutions you proposed
We will try to first create a manipulation on our SBC to track the called number and modify the header
Create a new trunk will be done if this change does not work
Olivier
