hello I have a request from my customer : We have a Helpdesk team that needs to chat with others. we wanted that when the helpdesk team chats, the name of the helpdesk agent was not seen and stay anonymous Is there a design configuration already impl...

hello I have a small issue : decription one cisco phone (N° 1111) calls number 15 15 is a TP that forward to cisco phone 2222 Cisco phone 2222 does an imediate transfert to cell phone on the cell phone the calling number is 1111. I would like to have...

Hello Sometimes when a user open his Jabber he receives a popup saying : "La recuperation des contacts NPA a echoue" : this means NPA contact restoration failed...Who knows what does it mean?the version I used is 9.7.1 build 18710thx a lotOlivier

HelloWe are experiencing for users that have J4W with configured softphones ONLY a randomly issue:Sometimes When they called, the call does not work and their PCs hangs.The only way to solve this is to Hardwarely restart the PC.Has anyone this kind o...