Desktop Sharing Jabber

[jack samuel]

Dear's,

I have a question here for example user-X and user-Y are connected through softphone and they want to share a desktop, when user-X clicks on the  desktop ikon, desktop is seen on user-Y PC but User-Y don't have any controls on User-X desktop, user-Y is just sitting and watching what user_X is doing.

Is it jabber desktop sharing works like that ???or user_Y should get controls???

Thanks

[Jaime Valencia · Accepted solution]

Yes, currently you only see what the other end is doing.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

[jack samuel]

Hello Jaime,

Can you route me to the docs link where it specifies that the other end can only see and dont have any controls, I want to share with customer.

1. After logging in, click File > Options.
2. Click Phone accounts on the left.  ------------->  In my Jabber 9.2 i dont have this option to choose.
3. Please see the attached i have specified the Directory setting in the UC services  but it is not reflecting on the Jabber client.

Thank you very for ur reply,

[Dennis Mink]

Jack,

For desktop controls,  get WeEx, that does all that

=============================
Please remember to rate useful posts, by clicking on the stars below. 

=============================

[TexasBrandon]

Sharing is all that you can do at the moment.

[jack samuel]

Hello,

So for desktop sharing conclusion is that i can only see but i can't have controls.

Anybody can help me for the below queries.

have a look at the attached in previous replies, i have specified the Directory setting in the UC services but it is not reflecting on the Jabber client. what i configuration i shld do to reflect in the jabber clients.

Thanks

[Dennis Mink]

There is dozens of posts, on lDAP integration and the issue that could go with it, check them first

If problem persists, please open a separate post for it.

=============================
Please remember to rate useful posts, by clicking on the stars below. 

=============================