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Is there a way to move the Jabber History from one computer to another?

hankej
Beginner
Beginner

Good Morning,

 

Jabber for Windows version 12.5.1

 

Can anyone tell me if there is a proper way to back up the Jabber Chat history and restore it to a different computer?  I have a user who has just gotten a new laptop and would like to have her chat history back.  I found the location for the history:

C:\Users\<username>\AppData\Local\Cisco\Unified Communications\Jabber\CSF\History

and copied the db file in there and pasted it to the same location on the new laptop, but when Jabber starts up, the db file gets overwritten with a new file.  I'm thinking this is happening because the computer name is different?

 

I haven't yet gotten my xml file to work so the option to save Chat files isn't in the Jabber Options area.

 

Any assistance is greatly appreciated

 

Thanks

1 Reply 1

Leonardo Santana
Spotlight
Spotlight

HI,

 

Take a look on this discussion

https://community.cisco.com/t5/collaboration-applications/transfer-jabber-chat-history-to-new-pc-jabber-12-6-1/td-p/3902909

There is no way of doing this.

Regards

Regards
Leonardo Santana

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