Collaboration Applications

Hello All, I am unable to use the link "Presence Viewer for User" in CUCM End User Management. I receive an error/alert "No privilege or failed to login to retrieve Presence Viewer information." I think this is because there is no role assigned to th...

Hellohave a question about using RoomKit Plus and Speaker tracker function in larger rooms. Is it possible to use Ceiling mic for better speaker tracker performance or does speaker tracker works only with integrated microphones in RoomKit.Same questi...

Hi All, One of our users complained that the audio of the C60 is dropping from the WebEx intermittently. I found the following warning: WARNING: External Audio DelayHigh delay in audio loop detected. Highest delay: 190ms There seems to be an audio ...

All,   Relatively new to this and can't find the information I am looking for anywhere. Is it possible to utilize 8845's (on premise call manager) and their video capabilities to call into a cloud based WebEx/WebEx Teams (formerly Spark) to utilize t...

I am unable to locate the DMA (Data Migration Assistant) rpm file - which is used to backup config from Prime Collaboration Assurance 11.6 config, and then this extract is used by DMA on 12.1 to import back into a clean install of 12.1 Does anyone kn...

I set up a new test environment for v12 UCM, IMP and UCCX.  When trying to connect a user via Jabber I get cannot communicate with server.  I have installed Jabber with the UPN discover disabled and am using a non domain machine.  I set the Advanced ...

Trying to run latest install of VMO - 12.5.3It seems to want on install Outlook?Not sure why this is happening as we all have MSOL installed already.Then VMO un-installer runs and throws this error-2.any thoughts?thanks,paul.

Helle Community,Cisco has not documented which ports are required to access the EXSi from the PCD. Who has such a list?With kind regardsJörg

Is there anyway to have that Jabber status change to "In a Meeting" or "In a Webex" when a user is actually in a Webex.  Currently, it changes to "In a Meeting" when there is a meeting on the users calendar.  That is different. Two scenarios:1) I hav...

Hello, Is there an accurate way to see how many Jabber users are currently logged into CUCM via MRA? I checked the Unified Communications status on the Expressway-C and the "Current UCM/LDAP basic authenticated sessions" is currently higher then the ...

Dear All, Not sure if the same thing happened to you, but hopefully someone has experienced in this and can provide your insight. We are running On-Premise UC solution, CUCM and IM&P on v11.5.We use SCCM to do the Jabber client deployment.And the Gro...